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manager sales engineering resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Sales Engineering leader with proven success in pre-sale engineering and design. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known for ability to support customers as technical advocate throughout entire sales process. Proven success in building and leading a team of highly productive Sales Engineers.

Skills

Networking Hardware:

Cisco, Brocade/Ruckus, HP/Aruba, Extreme Networks, ZyXEL, ADTRAN, Ubiquiti

Firewall Hardware:

FortiNet, Cisco ASA, WatchGuard, SonicWall, Palo Alto

Wireless Hardware:

Ruckus, Cisco/Meraki, Aruba, Extreme Networks, Cambium, Ubiquiti

Wireless Backhaul:

Cambium, Ubiquiti, Mimosa, Siklu

Wireless Site Survey Tools:

Netscout/Netally AirMagnet Suite (Survey PRO)

Netscout/Netally AirCheck Spectrum Analyzer

Education
University of North Carolina At Chapel Hill Chapel Hill, NC Expected in 08/2000 Bachelor of Science : Business Administration And Management - GPA :
  • Minored in Finance and Mathematics
Florida State University Tallahassee, FL Expected in 05/2002 MBA : Business Administration And Management - GPA :
  • Masters in Supply Chain Management and Logistics
Arapahoe Community College Littleton, CO Expected in 05/2014 Certificate in Network Management : Computer Networking And Telecommunications - GPA :
Certifications
  • Cisco Certified Network Associate (CCNA) - Routing and Switching
  • Cisco Certified Network Associate (CCNA) - Wireless
  • Certified Wireless Network Administrator (CWNA)
Work History
Alteryx - Digital Sales Engineer - West Region Team Lead
, , Denver, CO 03/2022 - Current
  • Team lead for the Western region of the United States (CO, CA, NV, AZ, HI, TX, WA, OR, ID, MT, AK, WY, UT, NM)
  • Provide coaching/mentoring for a team of 3 Digital Sales Engineers
  • Partner with local market Directors of Digital Sales to engage with Account Executives and teams to deliver on digital secured volume and margin goals
  • Tasked with assessing client needs/outcomes and scoping solutions using Johnson Controls OpenBlue Digital Cloud SaaS product suite
  • Act as the subject matter expertise (SME) on the core Johnson Controls OpenBlue smart building solutions, including OpenBlue Enterprise Manager, Central Utility Plant, Connected Equipment and OpenBlue Vertical Market Solutions
  • Conduct technical product demonstrations to both external prospects and internal partners, displaying features and functions of the solution applications
  • Responsible for internal technical consulting within the assigned region to educate the local teams on the solution fit, positioning strategies, and opportunity identification via collaborative learning sessions in partnership with Directors of Digital Sales
  • Work with various internal Johnson Control departments to help support pre and post-sales functions
  • Act as the regional liaison to executive level management
  • Work closely with product team to advocate any new customer demands to be included in the software feature roadmap
Imperva - Manager Sales Engineering
, , Englewood, CO 02/2020 - 03/2022
  • Built, trained/mentored, and lead a team of Dish Business Sales Engineers
  • Created team and individual KPIs/goals, as well as helped develop individual development plans
  • Conducted weekly 1x1 meetings with each team member
  • Acted as the liaison between senior leadership and the Sales Engineering team
  • Provided strategic guidance across the team and to senior leaders on key initiatives. Key focus on Dish Fiber Multi-Dwelling Unit (MDU) Managed Wi-Fi solution
  • Worked with director level management to construct an overall technical product strategy and ensure my Sales Engineering team complies with plan
  • Implemented various workflow metrics to ensure team meets goals and creates precise customer technical solutions
  • Provided pre-sale technical consultative support including drafting technical documentation and/or network solutions for contractual inclusion, maintaining awareness of competitive/alternative solutions and positioning our products accordingly, and performing tech-demonstrations to key stakeholders
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Acted as the subject matter expert (SME) at various conferences, tradeshows, and similar sales events, particularly events where DISH had a booth for displaying our products
  • Helped support the Dish Fiber direct sales team, acting as the technical lead on all stages of the sales cycle
  • Prepared technical responses to RPFs/RFIs
  • Interacted with various Dish Business department leaders on strategic initiatives. This includes Sales, Product, Design, Finance, Deployment, Legal, and Customer Success
  • Provided post-sale support to in-field technicians and in-house agents during field deployment of DISH Fiber products
  • Provided technical and networking advice to the Product Development Team during new product design
Altice Usa - Mergers and Acquisitions Project Manager/Business Development Representative
, , Bedford, NH 01/2019 - 02/2020
  • Tasked with managing network transitions from old GX2 Technology systems, to new Single Digits Inc platform
  • Managed a team of 3 Network Engineers to accomplish migration tasks, adhering to a strict timeline
  • Act as Account Manager for all former GX2 Technology clients. This includes any sales and support issues
  • Assigned a sales territory with a focus on Independent Hotels, with a quarterly sales quota that must be met
GX2 Technology - Senior Sales Engineer - Global Team Leader
, , Denver, CO 08/2014 - 01/2019
  • Responsible for all technical sales in North America and Europe
  • Worked in partnership with Sales Manager to present company technological and support services to prospective and current clients
  • Led a team of global Sales Engineers in both North America and Europe
  • Set clear team goals and delegated tasks and set deadlines.
  • Discovered training needs and provided coaching.
  • Prepared all hardware and software recommendations to clients, including RF Heat Maps and back end networking equipment
  • Developed all pricing quotes for the end user and presents them to clients with the Sales Manager
  • Served as Project Manager for all new US installs, generally working directly with Install Engineers and Technicians
  • Responsible for all equipment sourcing for all projects
  • Participated in Sales and Marketing events, acting as the technical lead for prospective clients
  • Attended trade shows and seminars to promote products and learn about industry developments
Company Name - Network Engineer
, , 08/2013 - 08/2014
  • Conducted wireless site surveys, including heat mapping
  • Traveled to client locations to conduct various tasks such as repair, installation, and troubleshooting existing networking hardware
  • Surveyed potential Point-to-Point and Point-to-Multipoint wireless links
  • Configured various wireless controllers, access points, networking switches, and gateway servers
  • Designed, configured, implemented, and documented various Wi-Fi system deployments for clients

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Resume Overview

School Attended

  • University of North Carolina At Chapel Hill
  • Florida State University
  • Arapahoe Community College

Job Titles Held:

  • Digital Sales Engineer - West Region Team Lead
  • Manager Sales Engineering
  • Mergers and Acquisitions Project Manager/Business Development Representative
  • Senior Sales Engineer - Global Team Leader
  • Network Engineer

Degrees

  • Bachelor of Science
  • MBA
  • Certificate in Network Management

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