Driven and compassionate Medical Affairs Manager with 16+ years of experience managing administrative and personnel matters. Strong problem solver with excellent communication skills. Seeking a position to develop and implement patient safety & satisfaction and physician satisfaction processes.
Worked directly with Chief Medical Office and Medicals Staff Leadership. Was the Physician Liaison between Medical Staff and hospital Administration. Member of the Clinical Improvement Council, Performance Improvement Committee and Quality and Patient Satisfaction Committee. Responsible for medical staff leadership stipends as well as pay for call stipends and schedules. Medical Library and CME managers reported to me. Cross trained to cover Director of Medical Staff Services.
Responsible for centralized Call Center of pediatric practice with 5 locations. Responsible for day to day activities 15 employees full and part time. Responsible or physicians schedules and entering schedules in to medical manager. Trained senior communication call center staff to triage emergency call appropriately. Member of the Operations Team.
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