Manager Of Inbound/Outbound Resume Example Company Name

MANAGER OF INBOUND/OUTBOUND

Summary

Seeking a Distribution Management position where an analytical, determined problem solver with excellent communication skills will contribute to the achievement of company goals.

Experience

01/2013 - Current

Company Name － City, StateManager

01/2008 - 01/2013

Company Name － City, StateDistribution Manager

Conduct and manage all day to day operations for the location.
Manage monthly budgets and weekly forecasts to ensure that the cost to serve goals are achieved.
Monitor activity calendar to ensure tasks are completed on time by our location.
Work towards exceeding dashboard goals for the location.
Manage the delivery department for the location including a team of two private fleet delivery specialists that service the Salt Lake City area, three 3rd party carriers covering Utah and Idaho and 2 line haul services to Idaho.
Oversee leadership team in their supervisory and warehouse duties.
Monitor and record productivity standards for departments.
Manage the daily activities within the areas of customer service, general office services, technical services, billing, accounts payable and inventory management.
Conduct training and coaching opportunities for leadership and associates to ensure goal achievement and growth.
Provide supervision to warehouse inventory management activities, including inventory adjustments, vendor discrepancies and cycle counting.
Monitor and contribute to the location's profiling strategy in order to maximize productivity and improve performance.
Demonstrate a commitment to LEAN thinking and the process of continuous improvement.
Utilize LEAN tools and methodology such as MDI boards, Gemba's, Kaizen's, Standard Work and the SPIN process.
Lead the safety committee in compliance of all safety program elements and hold weekly safety meetings.
Collaborate with Loss Prevention in order to ensure all assets and building is safe and secure.
Work with outside contractors to ensure that all facility maintenance and repairs are completed in a safe and timely manner.
Compose and deliver all warehouse and office performance reviews.
Act as liaison manager for the customer fulfillment center.
Develop and implement processes and procedures to provide quality service to OfficeMax customers.
Create and receive purchase orders in the SAP system for warehouse facility supplies and services.
Demonstrate a commitment to OfficeMax core values.
Prepare action and RASIC plans to ensure that all actions are completed in a timely manner.
Plan associate functions and events.
Communicate and administer policies and procedures to all associates in tier and communication meetings.
Conduct interviews and hiring of warehouse and office candidates.

01/2001 - 01/2006

Company Name － City, StateHuman Resources Manager/Business Manager

Managed business department personnel.
Handled accounts receivable and accounts payable, meeting monthly goals.
Managed all invoicing in accounting system.
Handled collections of past due accounts.
Handled bank reconciliations and daily deposits.
Calculated payroll and sales commissions.
Represented Hour Media in small claims, civil court and bankruptcy cases.
Administered all company policies and procedures.
Administered all employee benefits programs including life, health, dental and disability insurances, 401K program, vacation, sick leave and leave of absence.
Maintained and updated the employee handbook and job descriptions as needed.
Handled all cobra, unemployment and worker's compensation paperwork and filings.
Conducted all orientations for new employees and exit reviews for terminated employees.
Placed all recruitment ads and screened all incoming resumes before referring to the appropriate manager.
Handled all employee relations issues.
Maintained all personnel files, ensuring confidentiality.
Maintained all employee time off requests and vacation accruals and usage.
Coordinated all building and operations concerns, including all expansion and off site projects.
Managed supply and equipment inventories.
Planned all employee work functions and parties.
Scheduled and coordinated all travel arrangements.

01/1996 - 01/2001

Company Name － City, StateAssistant Business Manager and Credit Manager

Implemented and administered all credit policies and procedures.
Evaluated all credit applications for the extension of credit.
Maintained exceptional range of aging percentages on trial balance.
Reviewed collection problems and concerns with each sales rep on a biweekly basis.
Established payment arrangements with clients.
Oversaw operations and administration departments.

Education

1996

Walsh CollegeCity, StateBachelor of Business Administration degree: ManagementManagement

1994

Macomb Community CollegeCity, StateAssociate of General Studies degree

1988

Macomb Community CollegeCity, StateAssociate of Business Management degree

Skills

accounting, accounts payable, accounts receivable, accruals, ads, trial balance, bank reconciliations, benefits, billing, budgets, coaching, continuous improvement, credit, clients, customer service, delivery, employee relations, general office, hiring, inventory management, inventory, invoicing, leadership, Loss Prevention, meetings, office, payroll, performance reviews, personnel, policies, processes, quality, recruitment, repairs, safety, sales, SAP, strategy, supervisory, supervision, travel arrangements

Resume Overview

School Attended

Walsh College
Macomb Community College

Job Titles Held:

Manager
Distribution Manager
Human Resources Manager/Business Manager
Assistant Business Manager and Credit Manager

Degrees

Bachelor of Business Administration degree : Management
Associate of General Studies degree
Associate of Business Management degree

Manager of Inbound/Outbound Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes