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manager of inbound outbound resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Results-focused Supply Chain management professional offering over 15 years of progressive leadership experience. Organized and diligent, with excellent written, oral and interpersonal communication skills.

Highlights
  • Supply Chain Management
  • Inventory Control
  • Supervision and Training
  • Communication Skills
  • LEAN Methodology
  • Budget Management
  • Mentoring
  • Forecast Analysis
Experience
2013 to Current
Manager of Inbound/Outbound Cort Business Services Remote, OR,
  • Manages both receiving and production and also inventory control functions for the distribution center.
  • Maintains a safe work environment and fosters a positive team dynamic, resolving associate issues and administering corrective action as required.
  • Responsible for exceeding customer metrics (cost, quality, and responsiveness).
  • Responsible to make decisions regarding hiring, terminating, and promotions.
  • Oversee leadership team in their supervisory and warehouse duties.
  • Monitor and record productivity standards for departments using Red Prairie productivity software.
  • Monitor the accuracy picking rates daily and coach associates accordingly.
  • Coordinate all associate paid time off to support all shifts and teams.
  • Conduct training and coaching opportunities for leadership and associates to ensure goal achievement and growth.
  • Act as a backup to warehouse inventory management activities, including inventory adjustments, vendor discrepancies and cycle counting reconciliation.
  • Act as a backup for the General Manager.
  • Monitor and contribute to the location's profiling strategy in order to maximize productivity and improve performance.
  • Demonstrate a commitment to LEAN thinking and the process of continuous improvement by sharing LEAN ideas with leadership and associates.
  • Lead the LEAN Captains program by utilizing LEAN tools and methodology such as MDI boards, Gemba's, Kaizen's, Standard Work and the SPIN process.
  • Serve as one of the location's PEX Practitioners by completing the PEX Practitioner Program training and conducting LEAN events at the location.
  • Lead tier meetings for the shift in order to communicate information, training and daily metrics.
  • Schedule outside contractors for all building and equipment repairs and maintenance.
  • Compose and deliver warehouse associate performance reviews.
2008 to 2013
Distribution Manager OfficeMax City, STATE,
  • Conducted and managed all day to day operations for the location.
  • Managed monthly budgets and weekly forecasts to ensure that the cost to serve goals were achieved.
  • Monitored activity calendar to ensure tasks were completed on time by our location.
  • Managed the delivery department for the location including a team of two private fleet delivery specialists that serviced the Salt Lake City area, three 3rd party carriers covering Utah and Idaho and 2 line haul services to Idaho.
  • Monitored and recorded productivity standards for departments.
  • Managed the daily activities within the areas of customer service, general office services, technical services, billing, accounts payable and inventory management.
  • Conducted training and coaching opportunities for leadership and associates to ensure goal achievement and growth.
  • Provided supervision to warehouse inventory management activities, including inventory adjustments, vendor discrepancies and cycle counting.
  • Monitored and contributed to the location's profiling strategy in order to maximize productivity and improve performance.
  • Demonstrated a commitment to LEAN thinking and the process of continuous improvement.
  • Utilized LEAN tools and methodology such as MDI boards, Gemba's, Kaizen's, Standard Work and the SPIN process.
  • Led the safety committee in compliance of all safety program elements and held weekly safety meetings.
  • Collaborated with Loss Prevention in order to ensure all assets and building was safe and secure.
  • Worked with outside contractors to ensure that all facility maintenance and repairs were completed in a safe and timely manner.
  • Composed and delivered all warehouse and office performance reviews.
  • Developed and implemented processes and procedures to provide quality service to OfficeMax customers.
  • Created and received purchase orders in the SAP system for warehouse facility supplies and services.
  • Demonstrated a commitment to OfficeMax core values.
  • Prepared action and RASIC plans to ensure that all actions were completed in a timely manner.
  • Communicated and administered policies and procedures to all associates in tier and communication meetings.
  • Conducted interviews and hiring of warehouse and office candidates.
Education
Expected in 1996 to to
Bachelor of Business Administration: Management
Walsh College - Troy, MI
GPA:
Expected in 1994 to to
Associate of Applied Science: Associate of General Studies
Macomb Community College - Warren, MI
GPA:
Expected in 1988 to to
Associate of Applied Science: Associate of Business Management
Macomb Community College - Warren, MI
GPA:

Skills

Operations, Inventory Control Adjustments and Reconciliation, Coaching, Continuous Improvement, Maintenance, Training, Forecasts, Employee Relations, Human Resources, Payroll, Recruitment, Budgets, Customer Service, Fulfillment, General Office, Liaison, Loss Prevention, Purchase Orders, SAP, Corrective Action Documents, Metrics, Performance Reviews,

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Resume Overview

School Attended

  • Walsh College
  • Macomb Community College
  • Macomb Community College

Job Titles Held:

  • Manager of Inbound/Outbound
  • Distribution Manager

Degrees

  • Bachelor of Business Administration
  • Associate of Applied Science
  • Associate of Applied Science

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