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manager global digital marketing technology resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Senior Digital Manager delivering digital strategy and transformational value to the business. Proficient in global digital best practices, market trends and regulatory requirements supporting optimal direct-to-consumer digital experiences. Talented leader, articulating voice of the customer supporting business capabilities, guidance and managing priorities to achieve value. Ability to re-translate technical concepts to the business for shared expectations and strategic decisions.

Highlights
  • Guide, influence, and build credibility with strong business partnerships in matrix organization. Meeting planning, use case definition, and requirements alignment for scope and budget.
  • Manage and define contract deliverables, solution architecture, performance and relationship within vendor network to gain strategic opportunities, research and investigation with value realization metrics.
  • 15+ years of experience in Sitecore technical ecosystem, issue resolution, development, analytics, and strategy building to achieve value realization for business.
  • Creative vision, organized and self-empowered with demonstrated ability to manage product and prioritize multiple complex global projects for both Water-fall and Agile methodologies.
Accomplishments
  • Lead and drive the technical strategy and architecture for global enterprise Digital Transformation.
  • Received service recognition awards for value delivery to the business.
  • End-to-end product manager of global digital services, process and workflow efficiencies. Manage partner network and 400-plus digital websites in global Sitecore portfolio.
  • Deliver ADA compliance tools for global digital deployment, implementation training and legal compliance.
  • Manage the global deployment and implementation of privacy compliance supporting GDPR and CCPA activation for consumer data protection policies and governance.
Digital Experience
Manager, Global Digital Marketing Technology, 07/2016 - Current
S.C. Johnson & Son Inc. City, STATE,
    • Successful product manager for large digital service delivery and Azure hosting of website portfolio across three data-centers for 400 website properties.
    • Performed product owner tasks, managing analytics and performance data, service monitors, and defining KPIs to measure productivity and maintain service levels.
    • Solution architect, defining digital integration strategies for enterprise content systems.
    • Successful product manager for technical migration and data privacy within global portfolio.
Lead Architect - Development Manager, 08/2013 - 06/2016
Starkmedia Inc City, STATE,
    • Lead Digital Solution Architecture activities for major clients: Briggs & Stratton, Apex Power Tools and KOSS Corporation. Established strong client relationships.
    • Led team of architects, technicians and interns throughout contract engagement of multiple digital projects worth between $150K and $1.5M of incremental revenue.
Manager, Digital Marketing Technology, 12/1999 - 07/2013
Kalmbach Publishing City, STATE,
  • Delivered e-commerce solutions contributing to 20% increased organizational sales performance.
  • Led web development staff, managed capital and expense budgets.
  • Defined technical architecture for global digital services, marketing technologies, video streaming delivery, email marketing and content systems.
Professional Development
IT Project Management Certification: , Expected in 05/2004
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Waukesha County Technical College - Pewaukee, WI
GPA:
Status -
Bachelor of Science: Management Information Systems, Expected in 08/1988
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Michigan Technological University - Houghton, MI
GPA:
Status -
Certifications

Project Management Professional (PMP) , PMI. Issued 08/2011 - Expires 08/2026. Credential ID 1448469

Certified ScrumMaster® (CSM®) Issued 02/2021 - Expires 02/2023. Credential ID 1330072

Cyber-Security, MIT Professional Education Issued 10/2015

edX Honor Code Certificate for Cybersecurity: Technology, Application and Policy

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Resume Overview

School Attended

  • Waukesha County Technical College
  • Michigan Technological University

Job Titles Held:

  • Manager, Global Digital Marketing Technology
  • Lead Architect - Development Manager
  • Manager, Digital Marketing Technology

Degrees

  • IT Project Management Certification
  • Bachelor of Science

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