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Management Trainee - Rooms Division Resume Example

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MANAGEMENT TRAINEE - ROOMS DIVISION
Executive Summary
As A Manager Sales with 4 years of managerial experience. Strong strategic-planning and people-management skills.
Core Qualifications
  • Operations management
  • Staff development
  • Inventory control
  • Change management
  • Compensation/benefits administration
  • Policy/program development
  • Supervision and training
  • Sound judgment
  • Computer-savvy
  • Calm under pressure
  • Complex problem solving
  • Staff training
  • Salary structure/compensation analysis​


Professional Experience
Management Trainee - Rooms DivisionJun 2015 to Current
Company Name － City, State
Worlds Largest Casino " Winstar World Casino " with 1395 luxury hotel Rooms in 3 different towers,Owned and Managed by" Chickasaw Nation " operating 7000 electronic games and 1000+ table jacks, 10 Multi cuisine restaurants, 5 Lounge Bars with " MIST " the Night Club,
Housekeeping Assignment:
  • Worked as a Rooms Inspector, Supervisor and Manager House Keeping allocated Casino Tower with 395 Rooms
  • Organizing team briefings
  • Team duty Scheduling / Preparing duty roaster
  • Payroll / Designing Salary - Pay Structure
  • Service Recovery / Working on the Guest Complaints
  • Maintaining regular inventory - HSK / Laundry / Landings
  • Preparing Work assignments and Public Area Accountancy
  • Special Projects / Code 7 / Code 3 / Room Deep Cleaning

Front Desk & Reservation Assignment :
  • Excited to work on LMS & Maintaining 90% Occupancy per month
  • Tracking HOT SOS
  • Handling huge volume of Check in's and Check out's
  • Monitoring Stayover's & Early Departures
  • Handling Group Reservations
  • Handling Service Requests
  • Tracking the Bell Service
  • Preparing MIS
  • Maintaining regular coordination with House Keeping, LP & VIP Desk
  • Organizing Staff Lunch and Morning Standup Meetings  
​
Assistant Sales ManagerSep 2014 to Mar 2015
Company Name － City, State
A Hotel with 119 Rooms and 3 F&B Outlets managed by  " SIESTA Hospitality Service Ltd " located in Financial District of Hyderabad, India Reporting to VP Sales & GM and responsible for corporate sales
Job responsibilities included following assignments
  • A Manager for Pre Opening / New Hotel Projects 
  • Concentrated on Tele Callings, Cold Callings and Fix Appointments
  • Concentrated on Key Accounts which Generates more revenue 
  • Introduced New Industrial Segments by Cold Calling -  For New Client data 
  • Concentrated on MICE 
  • Concentrated Group Bookings
  • Working on Daily and Weekly sales reports & reviews
  • Concentrating on Build the database and Team 
  • Introduced New Clients to SIESTA Like : Microsoft, Google, Facebook, Parexel, Capital IQ and Capgemini.

  • Procures new repeat business for Takeaway & Room service by maintaining contact with commercial houses, Government Offices, Private Clubs, Professional associations, corporate accounts and other member of local communities.
  • Making the MIS & Other Related to F&B Files
  • Aggressive follow-up's with respective of enquiry's and bookings


Assistant Sales Manager Mar 2014 to Aug 2014
Company Name － City, State
A Special Resort with 44 Beautiful Villas with Excellent Landscaping in 12 Acors with 3200 PAX Banqueting Facility and 5 F&B Outlets
Reporting to Sales Head & GM  and responsible for Corporate sales
Job responsibilities included following assignments

  • Generating Leads
  • Concentrating on Acquisition and Retention Companies
  • Handling MICE
  • Handling Residential Conferences
  • Market Analysis & Product Knowledge
  • Strategic Consulting, including business plan & sales strategy development.
  • Maintaining business relationship with corporate client.
  • Conduction MMR (Monthly Management Review ) with MD
  • Concentrating on Company's Annual Days & Huge Gathering of Team Outings
  • Concentrating on Day outings

Assistant Manager Sales & Marketing Jun 2010 to Feb 2014
Company Name － City, State
Hotel Formule1 Bengaluru Whitefield:
World's best Budget hotel brand is formule1, A Setup located in Heart of IT Sector whitefield A Hotel with 166 Rooms, Had Bed and Breakfast concept
Reporting to Sales Head  and responsible for Corporate sales

  • Job responsibilities included following assignments

  • A member of Pre opening team
  • Hotel Accommodation Sales
  • Strategic Consulting, including business plan & sales strategy development.
  • Maintaining business relationship with Corporate client.
  • Generating FIT & MICE enquires.
  • Materialization from the client portfolio, to match the budgeted growth
  • The job includes managing the department, scheduling and handling enquiries, record
  • keeping, and prime correspondence
  • Review and present forecast, budgets records.
  • CRM & Handling Group Bookings
  • Concentrate ODC's as well
  • Target achievement, have got 400 room nights budget and focusing on F&B Revenue also 
  • Conducting weekly training & Focusing on New RFP's & Renewal
  • Aggressive follow-up's with respective of enquiry's and bookings  
    Key Points :  Business Development, Marketing, Negotiation, Client Relationship, Market Analysis, Brand Promotion, Business Plan and Execution, Presentation Skills, Market Intelligence,Market Segmentation , Market Penetration,Corporate Sales , Travel Agent Sales , Sales Strategy, Team Handling and Motivation, Networking, Sales Portfolio Development , Time Management , Competitor Analysis, SWOT Analysis, ,Sales Database Development, Telemarketing , Email Marketing , Cold Calling , Prospecting,Objection Handling , Goal Setting , Sales Etiquette .
    Specialties: Sales and Marketing, Business Development , Team Handling, Team Motivation, Networking , Market Penetration, Brand Promotion.

Mercure Hyderabad Abids

  • Mid Luxury Hotel with 82 Wellfurnished rtooms with 02 F&B Outlets and 4 Banquting Hall Facilities Pure Vegetarian hotel concepted
    Reporting to Associate Director of Sales and responsible for catering sales
    Job responsibilities included following assignments:

  • Develops strategies to meet annual sales goals.
  • Tracks daily sales and advance deposit.
  • Prepares periodic sales report showing sales volume and potential sales for General Manager.
  • Supervises all banquet events to include scheduling date and time for events, menus, pricing, staffing, signing and the deposit.
  • Responsible for bookings, confirmations, billings, generating proposals and contracts.
  • Solicits new and existing clients in order to meet budgetary sales expectations.
  • Consistently demonstrates superior customer service skills and acts as a positive role model.

  • Conduct all administrative work required including but not limited to : a.Reservation  in general b.Filing system c.Menu planning and pricing d.Letter of Proposal / contract / quotation / Event order e.Evaluation report

  • Making the BEO's
  • Conducting the Events Meeting with GM & all HOD's



Education
Bachelor of Science, Accmmodation Operation 2010Bharathiar University － City, State, INDIA
Associate of Science, Biology2007Sai Gouthami Junior College － City, State, India
High School Diploma, General Studies2005Geetha Vignan Mandir High School － City, State, India
Graduation Project
Concept / Title : Beers and Manufacturing
Year : 2010
Duration : 90 Days
​
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Resume Overview

School Attended

  • Bharathiar University
  • Sai Gouthami Junior College
  • Geetha Vignan Mandir High School

Job Titles Held:

  • Management Trainee - Rooms Division
  • Assistant Sales Manager
  • Assistant Manager Sales & Marketing

Degrees

  • Bachelor of Science , Accmmodation Operation 2010
    Associate of Science , Biology 2007
    High School Diploma , General Studies 2005

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