LiveCareer-Resume

management trainee resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable and hardworking sales associate works autonomously or in teams to serve over 300 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Considerable experience in manual labor and maintenance as well. All tasks can be done or learned quickly.

Skills
  • Customer Service
  • Inventory Management
  • Personnel Management
  • Hand Tools and Machinery
  • Task Delegation
  • Bookkeeping
  • Sales
Education and Training
Louisiana State University At Shreveport Shreveport, LA Expected in : Marketing - GPA :
Louisiana Tech University Ruston, LA Expected in : Biology - GPA :
  • Kappa Sigma Fraternity Executive Board Member
  • Philanthropy Chair
  • Transferred to LSUS in 2021
Experience
Martin Marietta - Management Trainee
Dallas, GA, 04/2022 - Current
  • Resolved customer issues efficiently to build loyalty.
  • Assumed responsibilities of store manager during supervisor's absence.
  • Communicated status of assigned responsibilities to management.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Assisted with administrative tasks to better understand industry processes.
  • Aided compilation of employee performance reviews to identify areas for training, provide feedback and set goals for improvement.
  • Evaluated accounts to determine accuracy and resolve issues to maintain customer satisfaction.
  • Collaborated with management on marketing strategies to increase sales and gross profit.
  • Examined merchandise to correctly price and display products.
Accor Hotels - Head Bartender
Philadelphia, PA, 02/2021 - 02/2022
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Delivered exceptional bar service for special events such as town events, concerts, and various wildlife tournaments.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Produced and balanced daily and weekly sales reports.
  • Collected and organized daily till totals and tips.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Balanced daily registers and generated sales reports for management.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Iron Mountain Incorporated - Kitchen Manager/Bartender
Moonachie, NJ, 01/2018 - 02/2021
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Balanced daily registers and generated sales reports for management.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Collected and organized daily till totals and tips.
  • Coordinated workflow and fostered exceptional service through effective personnel management.
  • Received, organized and rotated paper goods and food ingredients.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
Rough Cut Oil And Gas - Rig Hand
City, STATE, 06/2019 - 08/2019
  • Participated in company safety meetings to learn different ways to alleviate accidents.
  • Handled various manual operating and maintenance tasks as directed by company's policies and standards.
  • Completed tasks within expected timeframes.
  • Safely operated forklift and aerial lift to move machinery around floor.
  • Provided emergency assistance during spills, fires or other accidents.
  • Cleaned and inspected rig and drilling equipment and implemented practices to prevent equipment rust or corrosion.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Corner Collection - Warehouse Associate
City, STATE, 05/2014 - 05/2017
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Arranged items on store racks and shelves, checking correct location and prices.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.

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Resume Overview

School Attended

  • Louisiana State University At Shreveport
  • Louisiana Tech University

Job Titles Held:

  • Management Trainee
  • Head Bartender
  • Kitchen Manager/Bartender
  • Rig Hand
  • Warehouse Associate

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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