Customer Service & Loyalty . Time Management . Service Measures . Relationship Management
Product Knowledge & Support . Key Account Management . Process Simplification
Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.
Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Personable Executive Assistant who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues.
Flexible and hardworking with the drive to succeed. Experienced General Manager with ability to develop and nurture long-term relationships. Technical, creative and organized self-starter with superior follow-through and marketing experience in building rapport and fostering mutually beneficial relationships. Rapid learner who brings excitement and enthusiasm to my work and my team. Executive Assistant seeking an opportunity to showcase a diverse background in business management and the ability to facilitate multiple projects simultaneously.
Microsoft Office proficiency,Excel spreadsheets,Resourceful
Business writing, Dedicated team player; Meticulous attention to detail, Results-oriented, Self-directed, Time management, Professional and mature, Strong problem solver,
Advanced MS Office Suite knowledge, Strong interpersonal skills, Understands grammar
Proofreading, Human Resources Management (HRM), QuickBooks expert, Self-starter
Coordinated all department functions for team of 10+ employees. Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Received 8 “exceeds expectations” ratings on performance reviews. Met monthly sales goals for 11 months straight. Leadership
Coursework includes Economics, Coursework includes Entrepreneurial Management, Coursework includes Organizational Behavior, Minor in Marketing. Coursework in International Finance, Statistics and Microeconomics
administrative, approach, basic, benefits, billing, business operations, clerical, oral, client, clients, customer satisfaction, customer services, customer service, customer support, databases, database management, direction, training employees, fax machines, features, filing, gross profit, hiring, instruction, inventory, managing, marketing, materials, meetings, merchandising, Excel, money, Microsoft Office, office, Outlook, PowerPoint, word, Microsoft Word, office equipment, personnel, phone systems, copiers, policies, presentations, presentation skills, product and service information, speaking, purchasing, quality assurance, receiving, recording, repairs, research, sales, secretarial, shipping, store management, take messages, telephones, phone, training programs, troubleshooting, upgrades, word processing
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