management support administrative assistant receptionist resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Resourceful, results oriented, administrator seeking a position utilizing my proven skills and abilities. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 12+ years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

  • Records and Information
  • Office Management
  • Microsoft Office – Office 365 – OneDrive, Outlook
  • Data Entry and Document retrieval
  • Confidential and sensitive material handling
  • Records management systems
  • Mail management
  • Customer relations
  • Organization and efficiency
  • Strong interpersonal skills
Executive Secretary/Administrative Assistant/Receptionist, 10/2014 to 10/2021
Kelly Services Contractor Parks Insurance IncCity, STATE,
  • Billion and Armitage, LLC - Supported eight attorneys, four paralegals, and the office administrator/billing manager.
  • Provided word processing, document creation and editing, records retention, and correspondence for lawyers, paralegals and the practice administrator.
  • Maintained attorney memberships, certifications, schedules, travel arrangements, multiple calendars, confidential and personal files.
  • Greeted clients and answered telephone, representing the company in a professional and businesslike manner.
  • Revised and maintained master calendar for client appointments.
  • Generated and responded to emails from staff, clients, foreign and domestic associates and colleagues, and vendors.
  • Assisted with accounts payable, receivable, and credit card reconciliations.
  • Gathered, analyzed and entered data utilizing database specific to the health insurance industry.
  • Ordered, updated and monitored products and supplies.
  • Prepared receiving and distributing mail.
Management Support/Administrative Assistant/ Receptionist, 05/2012 to 06/2014
Parks Insurance IncCity, STATE,
  • Supported management of a fast-paced health and life insurance company.
  • Provided word processing, document creation and retention, and correspondence for President, Vice President and agents.
  • Answering telephone, greeting customers, and representing the company in a professional and businesslike manner.
  • Provided Personnel Training.
  • Gathered, analyzed and entered data utilizing a database specific to the health insurance industry.
  • File creation and retention.
  • Ordered, updated and maintained products and supplies.
  • Preparing, receiving and distributing mail.
  • Maintaining conference rooms.
Management Support/Administrative Assistant, 04/2005 to 08/2005
Front Porch Software/Saltwater ZapfCity, STATE,
  • Provided support for a boutique marketing services firm.
  • Managed office in director's absence.
  • Provided clerical duties including phone, email, mail, document creation and revision
  • Conducted web-based research
  • Responded to inquiries regarding capabilities of software
  • Performed data entry utilizing software specific to marketing.
Education and Training
Administrative Technologies/Administrative Office Support: , Expected in 2006 to Olympic Community College - Bremerton, Washington
Associate Degree: Administrative Technologies, Expected in to - ,
  • Board and Committee Chair/ member Non-Profit agencies Developing and implementing programs, curriculum, new committees, and new policies.
  • Planning/Coordinating functions and fundraising events.
  • Training and Leadership roles.
  • Facilitate the accomplishment of goals and the growth of the agencies.
  • 2004-2014.

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Resume Overview

School Attended

  • Olympic Community College

Job Titles Held:

  • Executive Secretary/Administrative Assistant/Receptionist
  • Management Support/Administrative Assistant/ Receptionist
  • Management Support/Administrative Assistant


  • Administrative Technologies/Administrative Office Support
  • Associate Degree

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