LiveCareer-Resume

Maintenance Worker resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Energetic and dedicated employee that brings 8+ years of experience in customer service. Known for pursuing employment options where positive attitude and environment will make a difference. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Detail orientation
  • Cleaning and sanitizing
  • Supply ordering
  • Customer relations
  • Merchandising
  • Customer Service
  • Supervision and training
  • High-volume dining
  • Food safety understanding
  • Cash handling accuracy
  • Organization
  • Work ethic
  • Multitasking
  • Cash management
  • Bank deposits
Experience
Maintenance Worker, 05/2020 to Current
Department Of AgricultureMilwaukee, WI,
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Swept and power washed outside building to keep sidewalks and parking lot clean.
Waitress/Restaurant Hostess, 10/2017 to 07/2020
Massage EnvyAlameda, CA,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Calculated charges, issued table checks and collected payments from customers.
Lead Sales Associate, 03/2013 to 11/2018
Green Thumb Industries (Gti)Homestead, FL,
  • Operated cash register.
  • Maintained store in clean and neat manner.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
  • Processed payments and returned accurately receipts, cash, coin and cards to customers.
  • Checked store shelves and restocked products from inventory in back room.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Cross-trained on different positions to best support team during peak periods.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Shift Supervisor, 05/2016 to 11/2017
Sonic Drive-InCity, STATE,
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Kept customer and food preparation areas clean and well-organized.
  • Answered product and order questions accurately and professionally.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Delivered food within 3 minutes to meet quality and service standards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Calculated and counted change quickly.
  • Trained new employees in policies and procedures.
Education and Training
High School Diploma: , Expected in 05/2009
Archer City High School - Archer City, TX
GPA:

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Resume Overview

School Attended

  • Archer City High School

Job Titles Held:

  • Maintenance Worker
  • Waitress/Restaurant Hostess
  • Lead Sales Associate
  • Shift Supervisor

Degrees

  • High School Diploma

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