Maintenance Worker resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Energetic and dedicated employee that brings 8+ years of experience in customer service. Known for pursuing employment options where positive attitude and environment will make a difference. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Detail orientation
Cleaning and sanitizing
Supply ordering
Customer relations
Merchandising
Customer Service
Supervision and training
High-volume dining
Food safety understanding
Cash handling accuracy
Organization
Work ethic
Multitasking
Cash management
Bank deposits
Experience
Maintenance Worker, 05/2020 to Current Department Of Agriculture – Milwaukee, WI,
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
Stocked, sanitized, cleaned and inspected restrooms.
Notified superiors of damaged fixtures, dispensers and furniture or building issues.
Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
Sanitized frequented areas and equipment using approved supplies.
Collected trash from floors within hallways, bathrooms and work areas.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Swept and power washed outside building to keep sidewalks and parking lot clean.
Waitress/Restaurant Hostess, 10/2017 to 07/2020 Massage Envy – Alameda, CA,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Calculated charges, issued table checks and collected payments from customers.
Lead Sales Associate, 03/2013 to 11/2018 Green Thumb Industries (Gti) – Homestead, FL,
Operated cash register.
Maintained store in clean and neat manner.
Signed for incoming shipments in manager's absence.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Set up visually appealing promotional displays.
Delegated tasks appropriate to individual employees to provide development opportunities.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
Managed inventory and stock levels in coordination with purchasing and receiving department.
Organized and updated schedules to optimize coverage for expected customer demands.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Responded to safety and loss prevention incidents.
Processed payments and returned accurately receipts, cash, coin and cards to customers.
Checked store shelves and restocked products from inventory in back room.
Greeted patrons warmly at store entrance and offered assistance with finding needed items.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Scanned and bagged items and operated cash register to check out store patrons.
Received shipments, signed off on packages and documented incoming items in computer system.
Trained and developed new team members to improve product knowledge and selling abilities.
Cross-trained on different positions to best support team during peak periods.
Managed cash register operations using POS system, including processing sales and returns.
Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Shift Supervisor, 05/2016 to 11/2017 Sonic Drive-In – City, STATE,
Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
Kept customer and food preparation areas clean and well-organized.
Answered product and order questions accurately and professionally.
Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
Independently resolved customer concerns to correct problems and promote brand loyalty.
Completed opening, closing and shift change tasks by following company guidelines.
Delivered food within 3 minutes to meet quality and service standards.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Supervised, motivated and led employees to maintain productivity and customer service levels.
Calculated and counted change quickly.
Trained new employees in policies and procedures.
Education and Training
High School Diploma: , Expected in 05/2009 Archer City High School - Archer City, TX GPA:
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