Maintenance Worker Resume Example
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MAINTENANCE WORKER
Summary
Organized and detail-oriented Senior Teller with 8 years of cash handling and customer service experience. Adept at providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Attentive Teller with 6 years of experience in assisting customers to meet financial needs and referring customers to partners.
Skills
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Experience
Maintenance WorkerPerformance Food Group | Des Moines , IA | Oct 2010-Mar 2011
- Carefully followed maintence's written and verbal instructions in regards to each day's duties and assignments.
- Collected and removed trash through out the club.
- Cleaned restrooms using ammonia and other chemicals to minimize spread of germs.
- Swept and cleaned up spills through out the club.
Center Store AssociateSpartannash | Litchfield , MN | Mar 2011-Jul 2014
- Replenished inventory with focus on addressing customer needs.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Communicated effectively with members of public in often crowded and noisy environments.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Bank TellerCit Group | Rancho Palos Verdes , CA | Mar 2014-Nov 2016
- Verified amounts and integrity of every check or funds transfer.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
- Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
- Responded and assisted customers with account inquiries and updates.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Prepared official checks for customer and internal bank needs.
- Entered transactions into computer and issued customer receipts.
- Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended bank products and services to current and prospective customers.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Counted cash by hand. Also used cash machinesfor large deposits.
- Processed about 20 to 30 customer transactions hourly while demonstrating extreme attention to detail.
- Served approximately 100 customers each shift, remaining composed and professional even in high-stress situations.
Senior Bank TellerWestern Alliance Bancorporation | Reston , VA | Nov 2016-Current
- Verified amounts and integrity of every check or funds transfer.
- Helped customers close accounts, apply for loans and make sound financial decisions.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Served approximately 100 customers each shift, remaining composed and professional even in high-stress situations.
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Conducted special service and account transactions for customers, including ordering checks and debit cards.
- Fulfilled diverse duties to provide customer service, operate money counters, balance cash drawers, vaults and recyclers.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
- Balanced daily cash deposits and vault inventory.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Managed customer referrals to help financial services team members capitalize on sales changes.
- Maintained optimal financial controls by securing funds and making accurate transactions.
Education and Training
High School DiplomaCatoosa High School | | City, State | May 2010
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Resume Overview
School Attended
- Catoosa High School
Job Titles Held:
- Maintenance Worker
- Center Store Associate
- Bank Teller
- Senior Bank Teller
Degrees
- High School Diploma
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