Proficient Information Systems Technician successful at troubleshooting technical issues and training end users. Skilled in problem-solving and solution management. Looking for a long-term position with a growing team.
Adept at handling network, security and computer hardware problems with a flexible and detail-oriented approach. Familiar with chaotic environments and able to learn new information quickly to maximize performance.
Accomplished System Administrator and Network Maintenance Technician with over 4 years of information technology support experience and expertise in Active Directory and Switch Fundamentals. Able to work quickly and patiently with end-users in remote and desk-side environments to resolve issues.
Ranked in Top 5% of class
Integrated Learning Environment (ILE)
Classes taken and passed:
- CCNA 2
- Active Directory
- Active Directory infrastructure
- Security +
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