maintenance technician resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Safety-oriented Maintenance Worker offering 20+ years of troubleshooting and repair expertise. Dedicated and reliable with skills in problem solving, general plumbing and electrical work. Team-oriented with commitment to completing tasks on-time and under budget.

  • Troubleshooting Strength
  • Power and Hand Tool Use
  • Mechanical Repair
  • Task Concentration
  • Repair Work Planning
  • Problem Detection and Resolution
  • Preventive Maintenance
  • Wiring Installation and Repair
  • Facilities Painting and Repair
  • Troubleshooting and Diagnostics
08/2019 to Current
Maintenance Technician Menasha Corporation Lafayette, IN,
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
12/1998 to 04/2021
Banquet Captain Radisson Hotel Group Bloomington, MN,
  • Communicated with venue personnel to coordinate event logistics.
  • Supervised food preparation, delivery and quality to ensure satisfaction.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared and led food service training programs to teach staff various tasks.
  • Prepared and reviewed event budgets with clients and negotiated pricing.
  • Analyzed event expenses and profit potential to inform stakeholders.
  • Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
  • Organized and laid out buffet equipment, food displays and other items.
  • Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
  • Interacted with kitchen staff to plan food and beverage logistics.
01/10/06 to 06/15/18
Customer Service Representative Leaffilter North, Llc Ashwaubenon, Village Of,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
11/02/02 to 11/05/04
Mail Handler Chenega Mios Macon, GA,
  • Operated mail processing equipment and manually sorted mail.
  • Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
  • Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
  • Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
  • Operated security screening equipment to identify suspicious mail and potential security threats.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Used portable electronic scanner to track parcels and record tracking progress.
Education and Training
Expected in 09/1992 to to
BBA: Accounting
Lycee Technique Quenum Togo - West Africa,
Expected in 08/1992 to to
BBA: Electrician
Electro Boko Institute - West Africa,
Expected in 07/1989 to to
High School Diploma:
General De Tokoin Solidarite - TOGO West Africa,
Native/ Bilingual

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Resume Overview

School Attended

  • Lycee Technique Quenum Togo
  • Electro Boko Institute
  • General De Tokoin Solidarite

Job Titles Held:

  • Maintenance Technician
  • Banquet Captain
  • Customer Service Representative
  • Mail Handler


  • BBA
  • BBA
  • High School Diploma

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