Maintenance Technician Resume Example
Love this resume?Build Your Own Now
MAINTENANCE TECHNICIAN
Summary
Accomplished service expert committed to quality service. Ethical and professional. Seeking to assist a new customer service department in creating and reaching service goals.
Skills
|
|
Experience
Maintenance Technician, Housing Trust Group, May 2019-July 2020Titusville , FL
- Diagnosed and repaired mechanical issues.
- Contributed to operational quality and efficiency via instrumental calibration, application of quality controls and implementation of maintenance functions.
- Installed new systems, replacement parts and components to maintain proper operation.
- Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.
- Inspected electrical components to identify defects and hazards and to make necessary adjustments.
- Performed routine inspection and maintenance of equipment.
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
- Maintained available parts, tools and materials inventory to stay able to respond promptly to issues.
- Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
- Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Operated hand and power tools to complete repairs.
- Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.
- Mentored junior maintenance professionals to provide instruction on correct repair procedures.
Service Manager, Aim Nationallease, September 2018-May 2019Columbus , OH
- Defined department objectives and monitored performance.
- Collaborated with customers to discuss service needs and offer available solutions.
- Enforced adherence to customer service standards to foster satisfaction and retention.
- Communicated changes from management to inform and educate department employees.
- Oversaw service department budget and informed management of discrepancies.
- Improved customer satisfaction rates by listening to complaints and finding appropriate ways to solve problems.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Resolved customers issues by providing timely and effective solutions.
- Monitored employee performance through effective data analysis of efficiency and key metrics.
Assistant Manager, Us Storage Centers, October 2008-September 2018Pasadena , TX
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Planned and prepared workflow schedules, delegating tasks for 50+ member team.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends.
- Evaluated employee performance and developed improvement plans.
- Completed inventory audits to identify losses and project future demands.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Supported sales management initiatives to optimize business development.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Delegated daily tasks to team members to optimize team productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education and Training
High School DiplomaLafayette High School, , CityStateApril 2007
HVAC
Currently in the process of completing HVAC certification.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Your resume earned a perfect score!
Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!
Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Lafayette High School
Job Titles Held:
- Maintenance Technician
- Service Manager
- Assistant Manager
Degrees
- High School Diploma
Similar Resumes
