Maintenance Technician with a proven track record of implementing preventative maintenance tasks and completion of work orders. In addition as a Concierge delivered courteous and first-rate service and fostered positive relationships with residents to promote customer satisfaction and loyalty.
Single-handedly performed maintenance on a daily schedule. Performed Concierge services as needed.
Hand dusted and wiped clean lobby area, furniture and fixtures. Removed finger marks and smudges from vertical surfaces, including doors, frames and revolving glass door.Vacuumed and damp-mopped private stairways and hallways. Shampooed and spot cleaned carpets using industrial carpet cleaner. Emptied and cleaned all waste receptacles. Operated trash compactors filling up to 60 bags or more and loaded into large bins to dispose of garbage.Stocked toilet tissue and paper towels, as well as other restroom supplies. Cleaned rooftop grills and rearranged furniture for next event. Organized and cleaned business room and gym area. Informed supervisor when supplies were low. As Concierge provided good customer service and received packages for resident pickup.
Greeted customers and informed of parking fee and procedures. Collect fees from patrons wishing to park in garage and checked vehicle for damages. Performed valet duties and parked vehicle in available spot. Viewed security monitors to ensure the safety of all vehicles. Helped customers jump-start vehicle when necessary. Take tickets from waiting patrons and park or retrieve vehicle. Help patrons exit parking garage safely.
Described use and shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis to restock the floor.
Assisted Manager in exceeding customer expectations and maximizing profitable sales. Effective leader with excellent communication skills and strong decision making ability. Excelled in a fast paced environment. Aided Manager in supervision and scheduling of store personnel. Helped customers in finding parts and products using computer. Operated cash register and followed established cash handling duties; including but not limited to deposits, petty cash and lane accountability. Delegated and completed store merchandising tasks including and not limited to stocking the store. Assigned, coached, directed and ensured completion of work assigned to AutoZoners on shift. Processed returns and managed inventory. Trained and developed personnel. Communicated Auto Zone issues and concerns to Store Manager immediately and confidentially. Conducted and reviewed all opening and closing procedures, reported discrepancies to Store Manager and Loss Prevention. Complied with established policies, procedures and legal requirements. Maintained sales productivity, store appearance and merchandising standards. Assisted with the management of the Commercial department within the store and with day to day operational tasks, including but not limited to deliveries and sales calls. Effectively lead the store operation inn the absence of the Store Manager. Performed other related duties as required.
HVAC Systems and Refrigeration coursework
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