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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Detail-oriented leadership with great communication and computer skills and a track record of executing maintenance program proficiencies to exceed operational goals.

Knowledgeable [Job Title] offers [Number] years of troubleshooting and repair experience with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.

Energetic [Job Title] brings [Number]+ years of experience working in residential and commercial environments. Expertise in equipment calibration, blueprint interpretation and device diagnostics. Proven history of delivering spot-on diagnostic assessments.

Hardworking Maintenance Mechanic skilled at performing equipment service by [Task] and [Task]. Adept at repairing and replacing parts along with calibrating and adjusting machines. Looking to tackle new responsibilities and build upon skills as a [Job Title] in [City] or the surrounding area.

Skills
  • Preventative maintenance
  • Mechanical expertise
  • [Power Tool] and [Power Tool] proficiency
  • Troubleshooting specialist
  • Safety cautious
  • Troubleshooting and repairs
  • Mechanical aptitude
  • Staff training and development
  • Safety protocol
  • [Type] equipment maintenance
  • Cleaning and sanitizing
  • Safety protocols
  • General plumbing
  • Light carpentry
  • Building maintenance
Experience
06/2014 to Current Maintenance Mechanic Encompass Health Corp. | Coralville, IA,
  • Operated hand and power tools to complete repairs.
  • Repaired and replaced worn and defective parts.
  • Tested machine malfunctions and performed repairs.
  • Inspected machines before and after use to verify optimal performance.
  • Studied repair and use manuals to ensure correct maintenance.
  • Ran regular tests on machines and fixed early problems.
  • Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
  • Provided top quality control to eliminate maintenance downtime.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Maintained compliance with internal and regulatory safety standards.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Monitored work safety by coordinating equipment fueling processes and site maintenance.
  • Maintained equipment performance by cleaning and lubricating components.
  • Installed, repaired and maintained equipment.
01/2000 to 06/2014 Customer Service Representative Capstar Financial Holdings, Inc. | Nashville, TN,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assessed customer account information to determine current issues and potential solutions.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Made outbound calls to obtain account information.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Interviewed customers regarding [Type] issues and reported feedback to management team.
09/1993 to 09/1998 Construction Worker Champion Windows | Kansas City, KS,
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Completed carpentry work, including installing crown molding and wood flooring to meet customer preferences.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
  • Assembled structural components, replacing parts to meet regulatory code standards.
  • Notified supervisors of faulty operations and defective materials.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
  • Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
  • Coordinated communication between equipment operators via two-way radios and hand signals.
  • Logged inventory of materials to maintain access to supplies.
  • Supported worker safety by using lock out-tag out procedures on equipment prior to service work.
  • Utilized electrical, plumbing and HVAC knowledge to support maintain project timeline adherence.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
Education and Training
Expected in 05/2007 Bachelor of Arts | Economics San Diego State University, San Diego, CA GPA:

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Resume Overview

School Attended

  • San Diego State University

Job Titles Held:

  • Maintenance Mechanic
  • Customer Service Representative
  • Construction Worker

Degrees

  • Bachelor of Arts

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