Maintenance Engineering Manager Resume Example

• Encouraged, trained and disciplined employees to maximize performance.
• Strategized long-term business needs while generating guest relations feedback for process improvements.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Designed sales and service strategies to improve revenue and retention.
• Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
• Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
• Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
• Decreased costs by negotiating with vendors and suppliers for better prices.
• Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
• Tracked weekly sales to develop senior leadership reports for business development planning.
• Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
• Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
• Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
• Set and administered annual operating budget, consistently maintaining controls and preventing overages.

• Maintained accurate records of all correspondence with and from tenants.
• Managed all day-to-day activities involving tenants, subcontractors and property management.
• Maintained accurate and updated websites and printed materials.
• Monitored all infrastructure and building expenses and reviewed and approved invoices.
• Regularly updated asset management staff regarding leasing and property status.
• Handled resident complaints and expedited all maintenance requests.
• Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
• Taught, promoted and enforced safe work practices among on-site staff.
• Maintained tenant relations with regular tenant visits and phone calls.
• Conducted inventories of and delivered building supplies.
• Prepared and submitted monthly tenant visit logs in timely manner.
• Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
• Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
• Conducted apartment tours for potential tenants and answered any questions.
• Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
• Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
• Solicited and analyzed bids for repairs, renovation and general maintenance.
• Worked with section 8 owners to identify, develop and achieve community goals and objectives.

I finally realized the higher you go up the ladder the more you are required to

know how to do it all.

• I washed cars
• Arranged cars
• Waited on customers
• Prepared documents related to the sale
• Prepared finance contracts for bank financing, and for in house financing
• Delivered vehicles to customers
• Familiarized customers with all features on their vehicles
• Purchased vehicles for sale at auctions and from other dealers on loction
• Arranged for vehicles to be transported to Murphy's Automotive
• Prepared vehicle titles and applied for tags
• Built relationships with strategic partners leading to business development opportunities.
• Consistently exceeded sales goals through up-selling and cross-selling within existing client base, as well as strategically attracting new business.
• Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.

• Storm Chaser,
• With 3 sometimes 4 climbers
• 2 grounds men
• 1 Skid steer / stump grinder operator
• Dumptruck driver
• I personally dealt with insurance adjusters, homeowners and prepared all documents related to job at hand
• Worked Hurricane Ivan
• Worked Hurricane Katrina
• Worked Hurricane Sgeorge
• Came back into storm w