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maintenance and janitorial resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I have been a really good man and a really good worker all my life. I am 50 years old and respect everyone. I love to work and very good at it..

Dependable Maintenance professional offering 30 years of building maintenance and repair experience. In-depth knowledge of hand and power tool operations, including safety protocols and general maintenance. Superior expertise in carpentry, electrical systems and exterior and interior lighting system repair.

Safety-oriented Maintenance Worker offering 30 years of troubleshooting and repair expertise. Dedicated and reliable with skills in problem solving, general plumbing and electrical work. Team-oriented with commitment to completing tasks on-time and under budget.

Skills
  • Understanding schematics
  • Power and hand tool use
  • Troubleshooting strength
  • Mechanical Repair
  • Equipment repair
  • Maintenance scheduling
  • OSHA
  • Organizational ability
  • Safety-oriented mindset
  • Cleaning and sanitizing
  • Building maintenance
  • Safety protocols
  • General plumbing
  • Landscaping and groundskeeping
  • Troubleshooting
  • Light carpentry
  • Supply ordering
  • Lifts 50 pounds
Experience
10/2019 to Current
Maintenance and Janitorial Lurie Besikof Lapidus & Company, Llp Fort Myers, FL,
  • Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.
01/2019 to 10/2019
Preparing Food and Cleaning up Burger King City, STATE,
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Monitored and counted food stock and supplies to reorder on time.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Portioned and packaged take-out foods for customers.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Effectively worked with teammates and openly invited coaching from management team.
01/2016 to 12/2018
Washing Dishes and Prep Cooking 99 Restaurant And Pub City, STATE,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Made all meals in accordance with company standards and requirements.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Executed proper techniques when preparing menu item ingredients.
  • Kept stations stocked and ready for use to maximize productivity.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Assisted with training and development of new talent.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Verified proper food preparation by regulating temperature of ovens, broilers, grills and roasters.
  • Cooked food following specific measurements and recipes.
  • Offered support to other stations in high-volume shifts or as needed.
07/1987 to 09/2015
Manager Bob's Clean Up Services City, STATE,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill open positions.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Met with each associate to establish realistic monthly sales goals.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Increased customer base and market share by promoting product through diverse channels.
  • Generated reports to assess performance and make adjustments.
  • Automated office operations, managed client correspondence and tracked records.
Education and Training
Expected in 06/1987 to to
High School Diploma:
Lynn Vocational Technology - Lynn , Massachusetts
GPA:

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Resume Overview

School Attended

  • Lynn Vocational Technology

Job Titles Held:

  • Maintenance and Janitorial
  • Preparing Food and Cleaning up
  • Washing Dishes and Prep Cooking
  • Manager

Degrees

  • High School Diploma

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