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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Operations Manager who excels in Distribution Operations and Shipping/Receiving Team Building. Proactive in flagging and developing solutions for process inefficiencies. Excellent client and project management skills. Action- oriented with strong ability to communicate effectively with technology, executive, and business audiences. Seeking to apply management talents to drive long-term company growth.
Highlights
  • Strategic planning Process improvement strategies
  • Procedure development Staff retention
  • Analytical Productivity improvement specialist
  • Process improvement strategies
  • Cost reduction and containment
Accomplishments
  • Increased output by 80% by specific training, leadership and guidance of subordinate Supervisors and leads.
  • Decreased damage to property and product by 80% by implementing policy changes in conjunction with procedural changes that implemented proper motorized equipment training and certifications.
  • Spearheaded an employee engagement program, resulting in a 60% decrease in annual employee turnover.
  • Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.
  • Boosted customer satisfaction ratings by 70% in under 6 months.
  • Comprised and published Technical Operational Manual for operations team for Safe and Efficient motorized equipment usage.
Experience
Machinist I/Shipping Operations Associate, 08/2011 to 08/2014
Tredegar Corporation, ,
  • 3 years 1 month) Cold Springs, MN Inspect product load for accuracy, and safely move it around the warehouse or facility to ensure timely and complete delivery.
  • Move controls to drive gasoline- or electric-powered trucks, cars, or tractors and transport materials between loading, processing, and storage areas.
  • Move levers and controls that operate lifting devices, such as forklifts, lift beams and swivel-hooks, hoists, and elevating platforms, to load, unload, transport, and stack material.
  • Position lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas.
  • Manually or mechanically load and unload materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
  • Perform routine maintenance on vehicles and auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling, or replacing liquefied-gas tank.
  • Weigh materials or products, and record weight and other production data on tags or labels.
  • Operate or tend automatic stacking, loading, packaging, or cutting machines.
  • Operate Forklift in a safe manner.
  • Utilizing my skills as an operator to unload and load trailers.
  • Skillfully unload trailers from the Brewery and put away product in the warehouse.
  • Skillfully load product onto trailers that may be destined for National accounts or International accounts.
Shipping Operations Manager, 07/2007 to 08/2008
Viking CoCa Cola Bottling CoCity, STATE,
  • Cut company operating budget by $3795 per month through direct instruction to Supervisors/leads on how to address and respond to product and equipment damage and destruction.
  • Developed and shared best practices across the company, including Sales Managers and sales teams.
  • This created a more uniform understanding of same Company, same objective and same team environment.
  • Oversaw the development and launch of 5 hour energy drink.
  • This hot item in it's infant stage was in high demand by consumers.
  • It also was a hot item for shrinkage amongst the warehouse team members.
  • This was addressed in the most objective, non-accusations perspective achievable.
  • Mentored, coached and trained 5 Supervisors/2 leads on 2nd shift and 1 Supervisor/1 lead on 3rd shift.
Distribution Supervisor/Picking, 08/2008 to 01/2011
Doherty Staffing Solutions/ BlueStem Distribution CtrCity, STATE,
  • Improved cost per unit of 1.72USD per unit to 1.62USD per unit and implementing new policies and procedures in the picking Dept.
  • Reported inventory balances and cycle counts in both the ERP and WMS systems to appropriate Dept heads.
  • Instrumental reference in hiring and training of all new employees each quarter.
  • Identified and implemented supply chain improvement opportunities such as improved and updated slotting techniques.
  • Supervised material flow, storage and global order fulfillment.
  • Selected products for specific routes according to pick sheets.
Education
Associate of Arts: Telephone, Radio and Wire, Expected in 1981
- ,
GPA: Award Name] Academic Achievement Award - graduated top 5% of class GPA: 9
Telephone, Radio and Wire Education has been equaled to that of an Associates of Arts by DOD programs to enhance the civilian life and success Communications Specialist, Operate/Repair of American Vets. Award Name] Academic Achievement Award - graduated top 5% of class GPA: 9
Certificate of Completion: Distribution Leadership/ Area Management Sam's Distribution Manager/Supervisor Training Course Coursework in Operations Management Coursework in Warehouse Operations Transportation Business coursework Certificate of Completion: Concise and Precise Communication Doones and Farley Seminar Alternative Dispute Resolution (ADR) training Coursework in Business and Management Certificate of Completion for each Suite: Microsoft Office : , Expected in 2000
St.Cloud Technical College - ,
GPA:
Communications Specialist - Special Assignment - Pentagon Switchboard Soldier of the Month/ Soldier of the Quarter Member of Pentagon Change of Command Squad Graduate of Primary Leadership Course/Ft. Knox, KY. Temporary Assignment/ Communications Center at Pentagon, The War-Room Temporary Assignment / Carlisle Army War Barracks, PA./ Minute-Man Squad Radio Call Center Ft. Sill, OK. 3rd Field Artillery Headquarters Brigade, Ft. Sill, OK. : , Expected in 1996
Brooklyn Center - Washington D.C. Ft.Gordon Greenwood, GA IN
GPA: Graduated Top 5% of Field Artillery Surveyor Training
Graduated Top 5% of Field Artillery Surveyor Training
Advanced proficiency in MicroSoft Office Word 2000 PowerPoint 2000 Excel 2000 Quick Books : , Expected in 2000
- ,
GPA:
Master of Divinity: Biblical Studies, Expected in
- ,
GPA:
Biblical Studies Spiritual Life Seminary of Biblical Studies continuing education in this study projected graduation date of June 2017
Affiliations
Operations and Fulfillment Group (F+O) 2011-present Logistics and Supply Chain Networking Group 2011- present Warehouse and Distribution Management Group (WDM) 2011- present The Association for Operations Management (APICS) 2011- present E-Commerce Logistics 2011- present U.S. Army The Pentagon Rm#5
Skills
ADR, Army, Arts, budget, Call Center, Concise, Cost reduction, delivery, ERP, Forklift, forklifts, hiring, hoists, Inspect, instruction, inventory, Leadership, materials, transport materials, Excel 2000, MicroSoft Office, PowerPoint 2000, Word 2000, Operations Management, packaging, pick, policies, Procedure development, Process improvement, Quick Books, Radio, Sales, Strategic planning, Supervisor, supply chain, Switchboard, Transportation

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School Attended

  • St.Cloud Technical College
  • Brooklyn Center

Job Titles Held:

  • Machinist I/Shipping Operations Associate
  • Shipping Operations Manager
  • Distribution Supervisor/Picking

Degrees

  • Associate of Arts
  • Certificate of Completion: Distribution Leadership/ Area Management Sam's Distribution Manager/Supervisor Training Course Coursework in Operations Management Coursework in Warehouse Operations Transportation Business coursework Certificate of Completion: Concise and Precise Communication Doones and Farley Seminar Alternative Dispute Resolution (ADR) training Coursework in Business and Management Certificate of Completion for each Suite: Microsoft Office
  • Communications Specialist - Special Assignment - Pentagon Switchboard Soldier of the Month/ Soldier of the Quarter Member of Pentagon Change of Command Squad Graduate of Primary Leadership Course/Ft. Knox, KY. Temporary Assignment/ Communications Center at Pentagon, The War-Room Temporary Assignment / Carlisle Army War Barracks, PA./ Minute-Man Squad Radio Call Center Ft. Sill, OK. 3rd Field Artillery Headquarters Brigade, Ft. Sill, OK.
  • Advanced proficiency in MicroSoft Office Word 2000 PowerPoint 2000 Excel 2000 Quick Books
  • Master of Divinity

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