Licensed 440 insurance professional with extensive experience in sales, prospecting and customer service. As having worked as a personal assistant, attention to detail and striving to always provide what a client needs, has given me the skills needed to be an asset to any employer. Seeks a position offering new challenges and opportunities for career growth and advancement.
Home and recreational insurance sales
Top-rated sales performance
Policy coverage expert
Proactive team player
Customer Service Orientated
Attention to detail
Types 56 WPM
LSP06/2016 to Current Allstate – Orlando, Florida
Met with 25+ existing and prospective clients each week to select appropriate insurance policies.
Calculated quotes and educated potential clients on insurance options.
Tracked the progress of all outstanding insurance claims.
Contact underwriters and submit forms to obtain binder coverage.
Perform administrative duties, such as maintaining records, and handling client files.
Attending meetings, seminars, and additional training to remain current with insurance affairs.
Executive Assistant 02/2014 to 06/2016 Robert Ross Consultants – Florida, Ohio
Maintained appropriate filing of personal and professional documentation.
Screened personal and business calls and directed them to the appropriate party.
Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
Translated business priorities into implementable actions.
Managed Travel arrangements, hotel accommodations, and maintaining of schedule.
Budgeting, expenses, running of personal finances.
Handling of emails, telephone calls, arranging ,meetings, and holding conferences for out of state clients.
Business Manager11/2012 to 02/2014 Dillard's – Orlando, Florida
Answered questions regarding the store and its merchandise.
Maintained records related to sales.
Trained and served as a peer coach for new sales associates.
Developed positive customer relationships through friendly greetings and excellent service.
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Planned budgets and authorized payments and merchandise returns.
Increased profits through effective sales training and troubleshooting profit loss areas.
High School Diploma: 2009Colonial High School-
Associate of Arts: General2012Bristol City College-
Bachelor of Arts: Business Admin2019Valencia Community College-