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lowes associate resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Upbeat, customer-focused Sales Associate with five years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • Oral communication
  • Sales Techniques
  • Result interpretation
  • Practice management
  • Customer interaction
  • Business strategies
  • Time Management
  • Communication
  • Organization
  • People skills
  • Active listening
  • Team building
  • Customer relations
  • Business development understanding
  • Market research and analysis
  • Sales closing
  • Sales development
  • Strategy development
  • Customer needs assessment
  • Product management and pricing
  • Relationship selling
Experience
11/2019 to Current Lowes Associate Marcus Corporation | Iowa City, IA,
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Responsible for maintaining a safe and clean work environment.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Certified forklift operator with the ability to maintain high performance in fast paced work environment.
  • 3 years of Warehouse and forklift company experience experience
  • Oversaw multiple Safety projects
  • Trained and managed on-boarding of new employees
  • 3 year consecutive safety representative for the Lowes rdc 1449 Safety committee
  • Packing trucks to optimize the amount of product sent to vendors
  • Bring awareness to ask safety issues concerning myself or other team members
  • Using deductive reasoning skills for problem solving
  • Outsourcing myself to other departments when needed and have shown a high interest to continue learning and develop new skills.
11/2017 to 11/2019 Front End Manager/Delivery Driver Massage Envy | Monrovia, CA,
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Welcomed large volume of guests and improved overall customer service.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Oversee employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines.
  • Complete restaurant opening and closing procedures and manage deposits.
  • Clean food preparation equipment, work areas, and counters or tables.
  • Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
  • Perform general cleaning activities in kitchen and dining areas.
  • Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
  • Trained with GPS systems and skilled in navigation.
  • Cultivated strong customer relations and developed effective customer service standards.
03/2016 to 11/2017 Crew Member Dunkin' Donuts | City, STATE,
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Wiped down tables and equipment, swept and refilled stock.
  • Receive and process customer payments.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Take customer orders and convey them to other employees for preparation.
  • Clean or sanitize work areas, utensils, or equipment.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Drove team success by quickly completing assigned tasks.
  • Took orders from patrons and input selections into store computer system.
  • Presented orders to guests within anticipated service times.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Assisted management with inventory control and stock ordering.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
05/2015 to 06/2016 Lead Sales Associate Sears | City, STATE,
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Lead my team in monthly online sales with an average of 200% higher than the other sales associates in my department.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
Education and Training
Expected in 06/2017 to to High School Diploma | Scranton High School, Scranton, PA GPA:

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Resume Overview

School Attended

  • Scranton High School

Job Titles Held:

  • Lowes Associate
  • Front End Manager/Delivery Driver
  • Crew Member
  • Lead Sales Associate

Degrees

  • High School Diploma

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