Loss Draft Associate resume example

• Evaluates claims of up to moderate complexity, which would include using one's intellect to interpret policy provisions and apply the policy language to individual claim losses and issues payments based upon the value of the individual claim loss, Discerns important file facts and documents all pertinent issues associated with individual claim files.
• Determines liability on moderately complex claims by assessing the merits of individual claim files and applying the facts of the loss and tangible evidence to the representative's past experience and statutory case law, Analyzes a client's issues and communicates effectively, within all levels of the organization, any and all proposed solutions.
• Seeks and implements resolutions for customers in individual claim files and overall insurance programs.
• Verifies coverage and determines all applicable coverages for an individual claim file pertaining to a specific set of loss facts.
• Interprets and complies with all regulatory mandates within individual jurisdictions.
• Investigates the potential for recovery by examining the evidence of the loss and confirming the existence of.

set up payment arrangements

collect on past due student debt

customer relations

multi tasking

inbound and outbound calls

• skip trace, inbound and outbound calls to businesses, collect on deliquent accounts, collecting balance in full,.
• Customer Service Lead/ HelpTechnician.

• Use knowledge based system and other tools to deliver technical support solutions,Inbound and outbound calls Assist customers with device set up and device education Provide customer with logical trouble shooting to resolve operation issues Consistently meet or exceed productivity and quality goals Ability to analyze, diagnosis and resolve reported problems on hardware, software, OS, applications and device compatibility.

• inbound and outbound calls, collect on delinquent accounts, set up payment arrangments, collect balance in.
• full, skiptracing,retention.

• skiptracing ,handle spanish accts,collect first party for american express client, inbound and outbound.
• dialer,customer service.

• procedures, accounting, stock and inventory control, producing waybills, principles of property accounting through manual or automated data processing (ADP), storage methods, warehouse control (receipt, issue, and disposal), materiel handling techniques, methods of preparing and maintaining supply records, manual and automated supply accounting systems, (supply, maintenance, transportation, and procurement), hazardous material and waste procedures;.