Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Consummate customer- solutions professional with over 10 years of progressive experience within the administrative industy. Successful manager with documented track record of gradually successful business development, operational planning, and leadership. A dynamic leader whose ability to find solutions that lead to success, foster team cohesion, pursue excellence, and work with a high degree of integrity has become my brand. Exemplary professional aimed at delievering project-management expertise, along with unsurpassed business analysis and application, development and implementation proficiencies to organizations seeking dynamic, self-motivated professional to build winning partnerships that produce exceptional results.

  • Classroom management
  • Verbal and written communication
  • Relationship building and management
  • Organizational abilities
  • Adaptable
  • Student records management
  • Middle school education
  • Team Leadership
  • Spreadsheet management
  • Process optimization
  • Advanced MS Office Suite Knowledge
  • Office management
  • 65 WPM typing speed
  • Strategy development
  • Talent scouting
  • Contract negotiation
  • Network development
  • Scheduling
  • Social media expertise
  • Talent management
  • Software Development
  • Technical Writing
  • Java programming skills
  • HTML and CSS proficiency
  • Conflict Resolution
Work History
12/2017 to 03/2020
Long-Term Substitute Teacher Griswold Public Schools Griswold, CT,
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Utilized technology to enhance student education and grasp of materials.
  • Completed documentation of attendance, grades and other required details.
  • Modified homework assignments based on daily progress and regional curriculum regulations.
  • Provided instruction for 30+ students in all subject areas.
  • Assigned, explained and graded homework.
  • Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
11/2015 to 03/2017
Organizer Lincoln Property Company, Inc. Arlington, VA,
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
  • Engaged with larger movement to build transformational and deeply collaborative partnerships.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.
  • Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
  • Managed costs and quality of Project Retail.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
  • Generated reports of findings to help management with making key decisions.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
  • Spoke at public events, evangelizing for organizational goals and interests.
  • Interviewed members of specific populations to understand and document issues.
11/2013 to 10/2015
Concierge Crete Carrier Corporation Indianapolis, IN,
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Arranged for transportation to and from airport, train station and events for visitors.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining.
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Resolved problems, improved operations and provided exceptional service.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Monitored all company inventory to ensure stock levels and databases were updated.
02/2013 to 10/2013
Administrative Assistant Law Offices Of Kim Parker, P.A City, STATE,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Created PowerPoint presentations for business development purposes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
  • Created and submitted weekly legal summary to managers, covering current cases, records requests and collections statuses.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
  • Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Prepared case summaries for mediation conferences.
  • Completed electronic filings, initiated billing statements and managed all firm administrative matters.
Expected in 05/2012
Bachelor of Arts: Police Science
Bennett College For Women - Greensboro, NC
  • Graduated with 3.2 GPA
  • Elected Captain of the Basketball team.

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School Attended

  • Bennett College For Women

Job Titles Held:

  • Long-Term Substitute Teacher
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  • Bachelor of Arts

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