Consummate customer- solutions professional with over 10 years of progressive experience within the administrative industy. Successful manager with documented track record of gradually successful business development, operational planning, and leadership. A dynamic leader whose ability to find solutions that lead to success, foster team cohesion, pursue excellence, and work with a high degree of integrity has become my brand. Exemplary professional aimed at delievering project-management expertise, along with unsurpassed business analysis and application, development and implementation proficiencies to organizations seeking dynamic, self-motivated professional to build winning partnerships that produce exceptional results.
Skills
Classroom management
Verbal and written communication
Relationship building and management
Organizational abilities
Adaptable
Student records management
Middle school education
Team Leadership
Spreadsheet management
Process optimization
Advanced MS Office Suite Knowledge
Office management
65 WPM typing speed
Strategy development
Talent scouting
Contract negotiation
Network development
Scheduling
Social media expertise
Talent management
Software Development
Technical Writing
Java programming skills
HTML and CSS proficiency
Conflict Resolution
Work History
12/2017 to 03/2020
Long-Term Substitute TeacherGriswold Public Schools – Griswold, CT,
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Utilized technology to enhance student education and grasp of materials.
Completed documentation of attendance, grades and other required details.
Modified homework assignments based on daily progress and regional curriculum regulations.
Provided instruction for 30+ students in all subject areas.
Assigned, explained and graded homework.
Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
11/2015 to 03/2017
OrganizerLincoln Property Company, Inc. – Arlington, VA,
Participated in strategy development and planning to grow organizing program and advance campaigns.
Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
Engaged with larger movement to build transformational and deeply collaborative partnerships.
Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.
Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
Managed costs and quality of Project Retail.
Coached staff on daily performance and conducted evaluations to constructively address concerns.
Generated reports of findings to help management with making key decisions.
Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
Spoke at public events, evangelizing for organizational goals and interests.
Interviewed members of specific populations to understand and document issues.
11/2013 to 10/2015
ConciergeCrete Carrier Corporation – Indianapolis, IN,
Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Arranged for transportation to and from airport, train station and events for visitors.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining.
Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
Resolved problems, improved operations and provided exceptional service.
Eliminated downtime and maximized revenue by providing top project quality control.
Demonstrated respect, friendliness and willingness to help wherever needed.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Exceeded goals through effective task prioritization and great work ethic.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Monitored all company inventory to ensure stock levels and databases were updated.
02/2013 to 10/2013
Administrative AssistantLaw Offices Of Kim Parker, P.A – City, STATE,
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Managed Access databases converting complex data into easy-to-interpret data.
Created PowerPoint presentations for business development purposes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
Created and submitted weekly legal summary to managers, covering current cases, records requests and collections statuses.
Prepared drafts of forms, letters and agreements for legal staff use.
Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
Prepared for trials, conducting legal research and drafting pleadings.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Prepared case summaries for mediation conferences.
Completed electronic filings, initiated billing statements and managed all firm administrative matters.
Education
Expected in 05/2012
Bachelor of Arts: Police Science Bennett College For Women - Greensboro, NC GPA:
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