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Long-Term Substitute Teacher Resume Example

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LONG-TERM SUBSTITUTE TEACHER
Professional Summary

An accomplished professional with a diverse background in education, training, implementations, project management and client management. Experience has honed communication, organization, strategic thinking and collaboration skills that have proven effective with motivating others to achieve positive outcomes.

Skills
  • Verbal and written communication
  • Instructional technology
  • Adaptability
  • Collaboration
  • People skills
  • Leadership
  • Relationship building and management
  • Audience management
  • Group and individual instruction
  • Organizational abilities
Work History
Long-Term Substitute Teacher | 06/2018 to Current
Company Name - City, State
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks in English Language Arts and World History instruction. Class size averaged 34 students.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance utilizing Google Classroom and Infinite Campus platforms.
  • Worked with principal's office on disciplinary and safety issues.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Proctored quizzes, tests and standardized examinations.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
Director Physician Onboarding & Integration | 02/2013 to 06/2017
Company Name - City, State
  • Led diverse Onboarding team composed of five remote Client Managers supporting medical practice acquisitions, mergers and divestitures. Baseline Plan averaged 12 weeks from point of contract signing. This baseline allowed for successful start-up of 137 physicians with support staff practicing in 61 sites over fourteen month period.
  • Successfully coordinated resources supporting Revenue Cycle Management, Information Technology, Data Warehousing, Analytics, Human Resources, Finance, and Operations.
  • Created client presentations in collaboration with National Business Development team.
  • Assisted Business Development with client meetings and calls.
  • Tracked and reported progress to internal and external stakeholders.
  • Leveraged various products including, but not limited to WebEx, GoToMeeting, Google Docs, Box and Microsoft Project for collaboration during project lifecycle.
  • Screened, hired and trained staff.
  • Consistently provided employees with ongoing support, feedback and counseling on performance issues along with corrective action throughout appraisal period.
  • Ensured Contract Compliance in relation to deliverable timelines and Key Performance Indicators.
  • Led project calls with all stakeholders based on mutually agreed schedule in accordance with Project Communication Plan.
Senior Project Manager, Client Services | 04/2012 to 02/2013
Company Name - City, State
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Led onboarding of Physician Practice joint venture. Scope included coordination with internal and external Stakeholders, overseeing all aspects of project, from contract administration to transitioning employment of 1,100 plus employees supporting 287 Primary Care Physicians, 132 Specialists, and 63 Hospitalists.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Established performance and service goals and held associates accountable for individual performance.
  • Maintained schedules to meet key milestones at every project phase.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs and resolving issues.
  • Transitioned Revenue Cycle Management including software conversion for large academic group composed of more than 1300 providers, practicing in 367 care locations.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Implementation Manager | 03/1996 to 04/2012
Company Name - City, State
  • Led a diverse team of 7 remote installers providing implementation of a proprietary Integrated Materials Management system, IBM Content Manager, and Allscripts practice management software.
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
  • Developed annual employee performance plans along with professional development metric.
  • Consistently provided employees with ongoing support, feedback and counseling on performance issues and corrective action throughout the evaluation period.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Provided exceptional customer service to customers, increasing customer loyalty 92%.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Wrote software test scripts with scenarios.
  • Created and implemented aggressive plan to address pressing client concerns.
  • Maintained open dialogue and transparency with clients.
Education
North Clayton High School - City, State | High School Diploma
Clayton State University - City, State | Associate of ArtsGeneral Studies
Georgia Real Estate School - CityReal Estate, 10/2018
Utah State University - CityTeacher Education - STEDI Certificate, 06/2018
Certifications
  • Six Sigma Green Belt, ExpertRating - June, 2007
Technology
  • WebEx
  • GoToMeeting
  • Google Docs
  • Box
  • Infinity Campus
  • Integrated Materials Management System
  • VisualInfo Content Manager
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Project
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Resume Overview

School Attended

  • North Clayton High School
  • Clayton State University
  • Georgia Real Estate School
  • Utah State University

Job Titles Held:

  • Long-Term Substitute Teacher
  • Director Physician Onboarding & Integration
  • Senior Project Manager, Client Services
  • Implementation Manager

Degrees

  • North Clayton High School - City , State | High School Diploma
    Clayton State University - City , State | Associate of Arts
    Georgia Real Estate School - City
    Utah State University - City

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