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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Executive Profile

Motivated, customer-oriented healthcare administrator with background in managed, ambulatory and long-term care. Well qualified manager with more than 35 years in direct patient care. Focused on team coordination and leadership to provide exceptional patient and family support.

Skill Highlights
  • Staffing management ability
  • Proven patience and self-discipline
  • Confident public speaker
  • Strong work ethic

  • Government relations knowledge
  • Patient-oriented
  • Personal and professional integrity
  • Good written communication

Liscenses and Certifications

Licensure: RN, South Dakota. R 018836. Expiration 12/3/11

Nursing Facility Administrator, SD. 03522 Expiration 12/10

Certifications: CPR Provider. 6/76 – 4/05, 5/07 – 09, 8/10 - present

CPR Instructor. 1/80 – 4/05

CPR Instructor-Trainer. 4/84 – 4/05

ACLS Provider. 4/82 – 2/03

ACLS Instructor. 4/83 – 2/03

PALS Provider. 5/87 – 5/03

PALS Instructor. 5/88 – 5/03

ENPC Provider. 4/89 – 4/03

ENPC Instructor. 4/90 – 4/03

Professional Experience
06/2013 to Current
Long Term Care Administrator Natchitoches Nursing And Rehabilitation Center, Llc Natchitoches, LA,

Responsible for all aspects of day-to-day functioning of a 55-bed skilled long term care facility and an attached 10-bed assisted living facility.

07/2012 to 06/2013
Staff RN Maternal-Child Natchitoches Nursing And Rehabilitation Center, Llc Natchitoches, LA,

Provided care for post-partum and newborn patients, including medically complex and high risk post-partum patients, including discharge planning.

11/2010 to 07/2012
Intake Coordinator/Case Manager Arizona State University Tempe, AZ,

Coordinated process from referral and pre-admission to discharge of patients for a 22-bed acute rehabilitation unit. Patients included toddler age to seniors. This involved working closely with multiple payer sources including Managed Care, Medicare, Medicaid, VA and other private insurance companies.

03/2010 to 07/2010
Long-term Care Administrator The Kemtah Group Hyannis, MA,

Responsible for day-to-day functioning of 51-bed skilled long-term care facility including 8-bed Memory Care Unit, 8-bed Assisted Living Unit and 16-unit Independent Senior Housing apartments.

07/2008 to 03/2010
Director Americare Senior Living Vienna, MO,

Responsible for day-to-day management of 64-inpatient acute care beds (48 Medical, 16 Oncology) and busy outpatient infusion department with a total of 150 employees. Accomplishments: reduced facility - acquired pressure ulcers in both Medical and Oncology Departments to or below NDNQI levels for facility size. Reduced Premier Financial Data in Medical Department from 78% to 50% in 5 quarters at the same time maintaining Oncology Premier Financial quarterly data at 40% or lower. During this time the number of patients treated in the Outpatient Infusion Plus Center increased exponentially yet maintaining quality and financial standards set by facility.

08/2004 to 07/2008
Administrator Regional Health System City, STATE,

Responsible for day-to-day management of a “stand alone” 83-bed Skilled Nursing Facility along with a 16-bed Assisted Living, very busy Out-patient Therapy Department and the physical plant functioning of an attached medical clinic. Accomplishments: steadily improving monthly Quality Indicators and annual State Surveys, growth of the outpatient therapy services from 1.0 FTE to 2.9 FTE, and improving the bottom line from (800,00.00) to a positive bottom line in 19 months, reduction of Workman’s Compensation injuries and payments to the lowest in the System, improved employee opinion survey results, reduction of employee turnover and formulation of weekly and monthly new employee orientation program.

06/2001 to 08/2004
Assistant Administrator Sanford Health Systems City, STATE,

Responsible for day-to-day functioning of an 81-bed co-located skilled nursing facility. Accomplishments: steadily improved monthly Quality Indicators, started daily safety rounds, improved annual State Survey results, and participation in SD QIO 7th Scope of Work project. Facility chosen to represent SD in National Nursing Home Collaborative (NNHIC) on treatment and reduction of pressure ulcers – 19-month project. Extremely positive outcomes from this project held up on National level culminating in the Team sharing the facility's work with other NNHIC members at joint National conference. Team was also responsible for sharing information via workshops throughout SD.

03/1990 to 06/2001
Pediatric Intensive Care Unit (PICU) Staff Nurse/Flight Nurse Stanford Health System City, STATE,

Responsible for care of sick and injured children from ages 2 days to 21 years in 9-bed PICU. Included all areas of pediatric care with the exception of immediate postoperative transplant patients. Responsible for all aspects of care of sick and injured children from 2 days to 15+ years in transport setting with ground, fixed-wing and rotor-wing transport. Care of PICU patients included arranging for discharge of complex patients. Accomplishments: Full participation in Nursing Governance structure from its inception. Service included terms as Senate member from PICU, Pediatric Department and Ethics Committee, President Elect, President and Past-President. Active in PI committees: PICU member, Pediatric Department Chair, and member of facility-wide Nursing PI Committee. Active in Ethics Committees: PICU member, Pediatric Department representative, Co-chair & Chair of Nursing Department committee and member & co-chair of facility-wide committee. Assisted in preparation, site visits and plans of correction for JCAHO and CAAMS accreditations. Staffing committees: Member of PICU staffing & member of Pediatric Department staffing. Also responsible for floating to Maternal-Child areas listed below and post-operative open-heart step down/general surgical unit during times of low census.

03/1987 to 03/1990
Maternal-Child Float Staff Nurse Sanford Health System City, STATE,

Responsible for care of care of patients in general pediatrics, PICU, newborn nursery, Neonatal Intensive Care Unit (NICU), postpartum, high-risk obstetrics and GYN post-operative care. Also responsible for floating to post-operative open-heart step down/general surgical care unit. Also taught prenatal classes. Participated in MCH Float Pool staffing & PI Committees.

02/1981 to 03/1987
Coronary Care staff nurse / Nursery staff nurse, Staff Education for Maternal Child Services Avera McKennan Hospital City, STATE,

Responsible for all aspects of care for patients in 9-bed CCU (3 years), level II nursery (1 years) and staff education (1+ years).

1980 to 01/1981
OB/GYN/Level I & II Nursery staff nurse Worthington Regional Hospital City, STATE,

Responsible for all aspects of care for pre-partum, intra-partum and postpartum patients, newborn & level II nursery care, care of GYN post operative patients and “clean” surgical cases. (This was before DRG’s) Also taught prenatal classes.

Education
Expected in 12/79
Bachelor's Degree: Nursing
South Dakota State University - Brookings, SD
GPA:

Nursing MSN Program, SDSU, did not complete degree. 4/81 - 12/83


Academia

SDSU. Adjunct Faculty. Clinical Instructor – undergraduate nursing. Pediatrics. Also guest lecturer. 8/87 – 5/04

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Resume Overview

School Attended

  • South Dakota State University

Job Titles Held:

  • Long Term Care Administrator
  • Staff RN Maternal-Child
  • Intake Coordinator/Case Manager
  • Long-term Care Administrator
  • Director
  • Administrator
  • Assistant Administrator
  • Pediatric Intensive Care Unit (PICU) Staff Nurse/Flight Nurse
  • Maternal-Child Float Staff Nurse
  • Coronary Care staff nurse / Nursery staff nurse, Staff Education for Maternal Child Services
  • OB/GYN/Level I & II Nursery staff nurse

Degrees

  • Bachelor's Degree

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