Logistics Shipping Lead resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Advanced Operations Manager offering over 15 years of experience and proven success in retail management, manufacturing, production, shipping, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals. Results-oriented leader proficient in meeting tight deadlines with focus and attention to safety. Versed in drafting and verifying shipping documentation and delegating tasks to employees. Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance.

  • Administrative Management
  • Goal Setting
  • Safety and compliance
  • Equipment monitoring
  • Operations support
  • Workflow Planning
  • Information Ordering and Categorizing
  • Storage and Supply Management
  • Conflict Resolution
  • Document Preparation
  • Quality Assessment and Assurance
  • Hand and Power Tool Operation
  • Cost Reduction
  • Forklift Operation
  • OSHA Compliance
  • Logistics and Supply Chain Support
  • Crane Operation
Work History
Logistics Shipping Lead, 01/2014 to 03/2021
Ensight SolutionsSpringfield, MO,
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Conducted research to address shipping errors and packaging mistakes.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Sorted and delivered materials to different work areas and staff.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Verify that outgoing shipments meet state, federal, DOT, IMDG, IATA and other regulations as applicable
  • Trained team members on required subjects and procedures.
  • Drove productivity and process efficiency through utilizing 5S principles in LEAN ordering.
Operations Manager, 03/2003 to 01/2013
Gate GourmetCincinnati, KY,
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Worked in management with oversight of department level managers, operations, sales, finance, safety and compliance.
  • Led company improvement initiatives to advance operational efficiencies and increase revenue.
  • Established positive and effective communication among unit staff and store leadership, reducing miscommunications and missed deadlines.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Investigated and resolved departmental non-conformances.
  • Supervised daily operations of multi-million dollar retail store operation.
  • Monitored over 200 employees' day-to-day activities and made plans to rectify issues resulting in positive results.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Supported district level decision-making and strategy planning, forging productive relationships with store managers and serving as a key advocate for various personnel issues.
Dock Worker, 09/2002 to 03/2003
ThyssenkruppNorthwood, OH,
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Secured cargo using chains, load bars, wood blocks and straps.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Used fork lifts, hand truck and pallet jacks to move materials on dock.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Operated equipment while observing standard safety procedures.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Lead Machine Operator, 03/1994 to 08/2002
Armstrong World Industries - Robbins HardwoodCity, STATE,
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Operated machining equipment safely with team of operators.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Lead a team of six machine operators.
  • Conducted quality assurance tests during manufacturing and on finished products.
High School Diploma: , Expected in 05/1991
Warren High School - Warren, AR,

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Resume Overview

School Attended

  • Warren High School

Job Titles Held:

  • Logistics Shipping Lead
  • Operations Manager
  • Dock Worker
  • Lead Machine Operator


  • High School Diploma

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