Logistics Coordinator Specialist Resume Example

Supply Chain Logistics Specialist Coordinator in Oil Industry with 15 years experience and outstanding Customer Service and  Management background.

Accomplished in developing processes and directing complex logistics functions for worldwide multi-million dollar projects.

Focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue.

Proven track record in optimizing business processes, maximizing resources to streamline operations.

Leadership skills, excellent problem solving and interpersonal skills.

Fluent in Spanish.

Improved shipment tracking by 70%  and statistics accuracy by 55% by developing and launching a project to compile and register all inbound/outbound transactions and operations to and from USA-MEX-USA.

​

Boosted operational efficiency by 80%  as well as reducing customer related issues and phone calls by 75% by reorganizing, upgrading and streamlining the Intranet Shipment Tracking System, enabling customers to make a complete follow thru of their purchase orders and shipments at a glance.

Achieved 100% customer satisfaction by producing and developing a Customer Operating Procedure Manual for above mentioned  Intranet Shipment Tracking System.

Reduced operating costs by 25% by developing and launching a new procedure to provide freight forwarders with complete packages of all shipping documents ahead of time wich resulted in 80% reductions in processing times and improving the on-time deliveries by 60%.