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Logistic Coordinator Resume Example

Resume Score: 80%

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LOGISTIC COORDINATOR
Summary

Helpful Technical support representative easily conveying technical information to diverse audiences. Skilled at both hardware and software troubleshooting in fast-paced environments.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • HTML5
  • MICROSOFT OFFICE PROFICIENT
  • MICROSOFT WINDOWS PROFICIENT
  • ADVANCED COMPUTER SKILLS WITH ABILITY TO LEARN COMPLEX COMPUTER PROGRAMS SUCH AS POWER-SHELL, CISCO
  • Computer Skills
  • Windows
  • Passed CompTIA A+ 1001. Currently studying for 1002.
  • ASSESSMENTS
  • Technical Support: Customer Situations - Highly Proficient
  • Responding to technical support situations with sensitivity.
  • Logistics, SHELL
  • Accounts Payable, Mailing
  • Technical support
  • Excel, Technical assistance
  • MICROSOFT OFFICE
  • Clerical
  • MICROSOFT WINDOWS
  • Hardware
  • Software
  • CSS, Negotiating
  • Clients, Network
  • Customer satisfaction, Organizing
  • DATA ANALYSIS, Payroll
  • Database, Police
  • Dc, Pricing
  • Desktops, Processes
  • Documentation, Improve processes
  • Filing, Purchase requisitions
  • Finance, Quality
  • HRIS, Quality assurance
  • HTML5,
  • Scheduling
  • Leadership
  • Secretarial
Experience
Logistic Coordinator | 06/2018 to 03/2020Company Name - City, State
  • Monitor & review daily improvement metrics in an ongoing effort to improve processes; improve driver knowledge &improve customer satisfaction.
  • Works with our 3rd party logistics provider on continuous improvement processes to help drive cost down and improve service.
  • Use performance improvement techniques and principles to continually improve transportation services for customers.
  • Resolved problems for customers warehouses and carriers.
  • Ensure that all billings go out with supporting backup for all charges.
  • Reconcile documentation, ensuring all purchase orders have been properly placed, approved and received.
  • Proven abilities to be accountable, meticulous, thorough and self-directed.
  • Strong working knowledge of computer systems and applications.
  • Proficiency in the following applications is essential; Word, Excel and Outlook.
  • Requested and implemented purchase requisitions and purchase orders for McDonald's ODM project, follow up with requestors to ensure all needed paperwork is in place for approval.
Administrative Processor | 12/2012 to 06/2018Company Name - City, State
  • Achieved various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
  • Responsible for all Accounts Payable processes.
  • Ensured input and timely payment of all vendor invoices.
  • Processed Month End closing and reports.
  • Insured new employees received a copy of the employee manual.
  • Processed benefit enrollments.
  • Served as a link between leadership, management, and employees by answering questions, communicating decisions, and helping to resolve work related matters.
  • Worked closely with Finance, Payroll, and IT department daily.
  • Maintained employees paid time off and ensured correct pay out for requested time.
  • Updated employee information pertaining to new hires into HRIS system and to maintainrecords for employee file.
  • Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
  • Filed and recorded corporate documentation, electronic files, inventories, and reports.
  • Controlled the office database - retrieved and organized information for individual customers and clients.
  • Implemented database refresh using full export for table level and full database defragmentation, resulting in improved performance and effective space management.
  • Planned and managed database for police department permits.
Technical Support Representative | 02/2010 to 12/2012Company Name - City, State
  • Achieved consistent top 5 rankings in monthly metrics, including call duration, number of calls per shift and customer satisfaction ratings.
  • Delivered technical assistance with alarms and educated customers on their equipment.
  • Managed base level of IT technical support to clients.
  • Assisted management with scheduling and service protocols and quality assurance.
  • Promoting the integration of people, process and systems.
  • Troubleshooted hardware issues with various system types, Desktops, Laptops, thermostats, Z-wave and tablets.
  • Accurately logged every customer interaction.
  • Followed up with customers in a timely manner.
  • Created value for clients by identifying and addressing customer needs and requirements regarding home security system.
  • Dialed into alarm systems to upload and download information remotely.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
    Advised customers and users regarding required maintenance practices of diverse software systems for OEM warranty requirements and industry best practices.
Education and Training
Florida State College At Jacksonville - | Bachelor'sComputer Networking Telecommunications, Expected in 05/2021
American Public University - | Associate of ScienceDatabase Application Development, 2017
Activities and Honors
  • Member, Alumni Association
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Florida State College At Jacksonville
  • American Public University

Job Titles Held:

  • Logistic Coordinator
  • Administrative Processor
  • Technical Support Representative

Degrees

  • Florida State College At Jacksonville - | Bachelor's
    American Public University - | Associate of Science

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