Enthusiastic Administrative professional with 9 years of experience and well-developed administrative skills, including minor bookkeeping and scheduling. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, responding to high volume e-mail inbox, and tech-savvy individual. Comfortable working in fast-paced, demanding office environment.
Skills
Microsoft Office (Word, Excel, Power Point, Outlook) - 10+ years
Mac OS Systems - 7 years
Windows Systems - 10+ years
Social Media platforms for advertising and content creation - 5 years
Strong communication skills both verbal and written
Strong organizational skills and detail oriented
Bi-lingual - fluent in English and Spanish (verbal, written, reading)
Worked to ensure all cargo was delivered to customers within specified timeframe.
Maintained positive relationships with dispatchers and warehouse staff in order to give them recurring business.
Successfully assisted customs broker processing customs entries for both Ocean Imports and Air Imports.
Receive and enter document data into database.
Minor AP/AR handling on clients files.
Responsible for taking care of overseas offices clients in America on their behalf.
Presented monthly reports to Vice President.
Ensured compliance with national and international government rules and regulations.
Managed multiple shipments simultaneously.
Created essential shipping documents such as BL’s and arrival notices.
Contact carrier representatives to arrange and issue shipping instructions and delivery of material.
05/2017 to 06/2019
Office Manager / Administrative Assistant / Billing & CodingBluegreen Resorts – Big Bear City, CA,
Maintained accurate records of patient medical history, drug history, condition, progress and concerns.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Data Entry.
Responded appropriately to the physical, emotional, and developmental needs of patients.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Processed and issued health insurance verifications and authorizations for medical, surgical, and diagnostic procedures.
Performed full-cycle medical billing and coding using EMR / EHR.
Issued E-Prescriptions through EHR system.
Maintained credentials for liability insurance, licenses, hospitals, and surgical centers.
Supervise, record, and examine hazardous biomedical waste for risk management study for transition to a level 2surgical office based center.
Advertised the business in a marketing manner by visiting local primary care physicians.
Helped the clinic graduate from level 1 local anesthesia services to a level 2 general in office anesthesia services.
Assisted with coordinating in office and hospital surgeries.
Communicated with pharmacy representatives and DME representatives on a daily basis.
Attended very high volume telephone calls while attending onsite patients.
Assisted the head surgeon and owner, Dr.
Marin with anything that he needed help with such as coordinate meetings and book out of town flights and hotels for out of state conferences.
04/2015 to 06/2017
Brokers Assistant / Marketing Director / Transaction CoordinatorEmyLee Realty Group – City, STATE,
Answer telephone, screen and direct calls to agent.
Greet onsite visitors and notify agent of guest/vendor arrival.
Responds to visitor inquiries about the properties and its amenities.
Organizes and maintains file system, and files correspondence and other records.
Contact HOAs regarding clients application status and/or HOA documents if needed.
Knowledgeable of creating and editing Formsimplicity documents.
Knowledgeable of MLS (Add/Edit Listings, set up ShowingTime, etc.) Market office listings on all social media sources Hootsuite (Twitter, Facebook, LinkedIn), Youtube, Google+,and Pinterest.
Data Entry.
Excellent written and verbal communication skills Strong organizational skills and cleanliness.
05/2012 to 04/2015
Administrative AssistantCamero And Associates Engineering Firm – City, STATE,
Provide administrative support to top executives.
Provided excellent customer service.
Generate purchase orders and check request forms for accounts payable.
Accountable for maintaining file room.
Knowledgeable with USPS / FedEx online ordering system and packaging.
Minimized client complaints by offering expedient as well as positive resolutions to client questions and concerns.
Multiline phone operator.
Analyzed financial data and produced financial reports.
Data Entry.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Education and Training
Expected in
: Information Technology University of Phoenix - Tempe, AZ GPA:
Expected in 2011
High school: Hialeah Gardens Senior High School - Hialeah Gardens, FL, GPA:
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