Local Office Administrative Assistant resume example

• Scheduled appointments, registered patients
• Professionally and courteously verified appointment times with patients
• Updated patient financial information to guarantee accuracy
• Treated all patients, their families, visitors, peers, staff and providers in pleasant and courteous manner
• Managed high volume of phone calls and email inquiries per day
• Verified patients’ eligibility and claims status with insurance agencies
• Managed collections claims for unpaid bills against estates of debtors
• Identified and resolved patient billing and payment issues

• Operate cash registers at front of stores, greeting customers warmly as customers make purchases
• Scan all items, process cash, check and credit card transactions and deactivate security devices on bags and items purchased
• Maintain required amounts of cash in registers and request price checks when necessary. Verify customers' ages when customers buy restricted merchandise such as beer or wine
• Cleaning work areas and returning merchandise to shelves and racks are other responsibilities of Walmart cashier
• Performed courtesy desk requirements by processing merchandise returns, refunds, and exchanges
• Managed over 100 customers per day

Switchboard Operator

• Logging outgoing calls and routing incoming calls appropriately to specific parties or providing assistance and information to customers in accordance with company procedures.
• Duties also include operating office equipment and
  telephones, switchboard, intercom system, and public address system.

Medical Records Clerk

• Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
• Initiates medical record by creating and processing patient care record folder.
• Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
• Maintains patient confidence by keeping patient records information confidential.
• Serves and protects hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JACHO standards.

ER Clerk

• Worked directly with patients, obtaining signatures and completing required forms as required by state and federal regulations.
• Verify insurance eligibility, obtaining copies of insurance cards and visiting patients in their rooms as appropriate to complete tasks.
• Assists patients with handling clerical problems and resolving any issues such incorrect identification.