Local Office Administrative Assistant resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Enthusiastic Office Manager with 10+ years of experience and well-developed administrative skills, including bookkeeping and scheduling. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for all Tenants Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting. Goal-oriented Office Manager polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Skills
Spreadsheet development
Database entry
Billing and invoicing
Technologically savvy
Schedule management
Meeting planning
Detailed meeting minutes
Sensitive material handling
Back office operations
Insurance eligibility verification
Accounting skills
Memo preparation
Timeline Planning and Management
PC proficient
Excel spreadsheets
Types 120 WPM
Account balancing reconciliation
Program file distribution
Check processing
Accounting support
Cash deposit preparation
Employee training and development
Report analysis
Records management systems
Data entry documentation
Mail management
Proposal writing
Recordkeeping and bookkeeping
Microsoft
10-key proficiency
Inventory systems
Executive presentation development
Organization and efficiency
Organization and efficiency
Event coordination
Strong problem solver
Attendance records preparation
Report writing
Administrative operations
Training and coaching
Conflict mediation
Database organization
Human Resources Management (HRM)
Proofreading
Data analysis and research
Data organization
Invoicing and billing
Strong interpersonal skills
Project Planning
New business development
Professional and polished presentation
Health insurance processing
Scheduling and calendar management
Resourceful
Meticulous attention to detail
Microsoft Office
Data evaluation
Tech-savvy
File and data retrieval systems
Recruiting
Patient care advocacy
Medical billing
Inventory supplies
Inventory supplies
Flexible
Understands grammar
Staff training and development
Meeting logs management
Report development
Account reconciliation
Staff motivation
Legal administrative support
Data entry
Multi-line phone systems
Negotiation
Experience
Local Office Administrative Assistant , 04/2020 to Current State Of Arkansas – Corning, AR,
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Answered phones to direct callers, schedule appointments and provide general office information.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Drafted professional business documents, such as applications and appointments for various managers and executives.
Maintained office safety by screening visitors, updating logs.
Obtained scanned records and uploaded to database.
Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
Created agendas, meeting notes and other documents to enhance collaborative process.
Department of Finance and Admistration , 01/2017 to 04/2020 Raymour & Flanigan Furniture – Dewitt, NY,
Interacted with taxpayers, accountants, and representatives to collect on delinquent taxpayer accounts and secure late returns.
Estimated commercial and non-commercial real estate values and the probable forced-sale value.
Analyzed taxpayer financial statements to determine taxpayer's ability to pay a tax bill.
Informed taxpayers of rights under law and provided guidance and service to assist in resolving tax problems.
Applied analytical skills and judgment in determining profitability of businesses to pay taxes due.
Discussed and explained various tax forms with taxpayers.
Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
Examined accounting systems and records to determine appropriateness of methods and controls.
Answered questions from taxpayers and assisted individuals with completing tax forms.
Conferred with taxpayers and customer representatives to discuss issues, laws and regulations related to returns and address problems.
Checked completeness of information when processing title and registeration applications and all other transactions.
Maintained up-to-date contact information for each case under review.
Customer Service Representative, 07/2013 to 01/2017 Moss Adams Llp – Walnut Creek, CA,
Assisted approximately 60 customers each day with cable,telephone, and internet questions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assessed customer needs and upsold products and services to maximize Cable,Internet, and Telephone sales.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Set up and activated customer accounts to maintain QA satisfaction levels.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Evaluated customer account information to assess current issues and determine potential solutions.
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