Highly accomplished, self-driven individual with ten (10) plus years of experience in client service. Seeking a position of challenge and service in a professional environment while improving my skills.
Multi-line Phone Proficiency
Customers Service Oriented
Attention to Details
Strong Problem Solver
Received appreciation for stopping a ATM hacker from hacking Bank of the West ATM.
07/2014 to Current
Lobby ReceptionistAllied-University － San Francisco, CA
Ensure a secured environment and the highest standard of customer care to all tenants and visitors.
Liaise between buildings tenants, buildings maintenance, and engineering to solve tenant concerns.
Liaise for Uber visitors to provide visitors with correct information and resources.
Create fob for tenant's access to both buildings.
Provide troubleshooting for all buildings issues related to visitors, parking, directions, and etc.
08/2012 to 03/2014
Personal AssistantArdella Daniel － San Francisco, CA
Organized client calendars, and supplied remainders of meetings and events like going to Church.
Ran errands, including picking up medication from pharmacy, dry cleaning, grocery shopping, and credit payments.
Handled incoming and outgoing correspondence, including mails, emails, and faxes.
Coordinated travel arrangements and accommodations.
Typed documents, updated personal contact information.
08/2009 to 12/2009
Volunteer ClerkFirst Baptist Church － San Francisco, CA.
Assisted in the printing and assembly of bulletins, programs, guest, and new member packets as needed and scheduled by the Administrative Coordinator.
Assisted ministers with copies, supplies, and projects as needed and requested.
Filed, faxed, copied, printed, and including mailing welcome letter to new members.
Answered incoming calls and routed messages to staff.
Cleaned welcome center room after service.
Bachelor of Science (BS): Business Administration/International BusinessSan Francisco State University － San Francisco, CA.Business Administration/International Business
Microsoft Word, Intermediate Excel, PowerPoint, and etc., CPR, First Aid, and Sterile Processing Technician Certified.