Loan Officer Assistant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Self-starting Loan officer assistant with 4 years of diverse experience, including consumer, commercial and mortgage loans. Sales-oriented professional with initiative and knowledge to perform majority of loan processes without direct management support. Proven history of juggling multiple loans and priorities simultaneously with complete accuracy, efficiency and customer satisfaction. Talented worker and team leader offering 6 years of success in high stress environments. Strategic thinker with artistic approach. Offers proven ability to build effective teams and any task given. Committed to identifying and leveraging opportunities for growth. I'm currently looking for a company to grow and learn from. I am really wanting to dive deeper in my artistic ability and leave the mortgage industry behind. I felt I was never able to use my full potential and really am looking for a company I can flourish and learn from.

  • Administrative support
  • Team building
  • Customer service
  • Organization
  • Planning and coordination
  • Team management
  • Jewelry making
  • Floral Design
  • Personal Assistant
  • Pet Sitter/ Walker
  • Personal stylist
  • Relationship development
  • Team Player
  • Exceptional interpersonal skills
  • Fashion Design
  • Proper phone etiquette
  • Accurate and detailed
01/2019 to 12/2019
Loan Officer Assistant Consumers Credit Union Holland, MI,
  • Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
  • Contacted previous clients to verify satisfaction with process and service and to offer additional support and wrote personal thank you notes to clients and listing agents.
  • Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
  • Prepared and delivered loan documents to title and escrow teams.
10/2017 to 12/2018
Marketing Manager /Personal Assistant to the Chief Executive Officer Marriott International Creve Coeur, MO,
  • Oversaw special event calendars for my boss, factoring in availability and expected operational demands to keep workloads in balance.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Served as point of contact for data acquisition and research.
  • Obtained signatures for important financial and legal documents.
  • Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Originated invoices, reports and proposals using QuickBooks.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
  • Addressed and responded to incoming correspondence.
01/2015 to 08/2017
Host Kenichi City, STATE,
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered telephone to provide dining information and take party reservations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Education and Training
Expected in 05/2013
High School Diploma:
Nimitz High School - Dallas, TX,
Activities and Honors
  • Owner, Small Business - Gramercyy (2020 - present)
  • Up to date Volunteer/Member of MOWP (Meals on Wheels for Pets)
Websites, Portfolios, Profiles
Additional Information

I love helping people more than usual, it gives me the most satisfaction. Seeing how you help others can affect them and possibly change their life is the best reward. That is why I love being apart of MOWP (Meals on Wheels for pets). I am able to serve veterans, and the elderly who are impaired or can't fend for themselves. A lot of my MOW people don't have family, and all they have is nurses or the people who volunteer for MOW. It truly is the best feeling, and very humbling at the same time. Even during Covid-19 they have found a way for us to virtually deliver food for their pets. It is an amazing organization to be apart of and I'm so proud to say I've been apart of it for years now!

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Resume Overview

School Attended
  • Nimitz High School
Job Titles Held:
  • Loan Officer Assistant
  • Marketing Manager /Personal Assistant to the Chief Executive Officer
  • Host
  • High School Diploma

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