Loan Officer Assistant Resume Example
Diligent and resourceful financial professional skilled in client relations and loan product recommendations. Highly responsive to delivery of services and focused on customer relationship building. Achieves compliance with company policies and regulations in carrying out job functions.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues.
Good relationship-building and multitasking skills. Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations.
Service-oriented team member with good communication skills and friendly personality. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
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- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Communicated with customers daily to request information and complete paperwork.
- Monitored key dates to obtain information by deadlines.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained friendly and professional customer interactions.
- Maintained strict confidentiality of bank records and client information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Collected co-payments or full payments from customers.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Counted, measured and compounded medications following standard procedures.
- Processed incoming drug orders.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Educated employees on all job tasks, including register use, merchandising and customer service.
- Displayed new stock and rotated existing products.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Educated customers on promotions to enhance sales.
- Analyzed purchases for signs of fraud.
- Increased customer loyalty and retention.
- Assisted customers by answering questions and fulfilling requests.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Quickly and accurately counted drawers at start and end of each shift.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Resolved escalated customer disputes with special actions such as discounts.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Displayed new stock and rotated existing products.
- Educated customers on promotions to enhance sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers by answering questions and fulfilling requests.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
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Resume Overview
School Attended
- Tottenville High School
- LIU Brooklyn
- College Of Staten Island Of The City University Of New York
Job Titles Held:
- Loan Officer Assistant
- Pharmacy Technician
- Cashier Specialist
- Cashier Team Lead
Degrees
- 06/2013 High School Diploma
No Degree | Pharmacy (Pre-Pharmacy)
Expected in 06/2021 Associate of Applied Science | Business
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