close
    Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Loan Officer Assistant
Please provide a type of job or location to search!
SEARCH

Loan Officer Assistant Resume Example

Love this resume?Build Your Own Now
R
LOAN OFFICER ASSISTANT
Summary

My objective has been set to obtain a challenging position where my experience, my interpersonal skill and communication skills will allow me to excel in today's market, and highly contribute to the growth of the company and the achievement of its goals.

Skills
  • Strong work ethic
  • Client services
  • Hardworking mentality
  • Detail-oriented
  • Research/due diligence
  • Team player
  • Problem solving
  • Organized
Experience
Loan Officer Assistant
Garden City , NY
Flushing Bank/Jul 2018 to Feb 2020
  • Submitted completed loan applications, including recommendations for underwriting approval or denial.
  • Worked with third-party vendors to address and clear loan closing requirements.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Examined and verified information in loan application and closing documents.
  • Checked applicant credit, personal references and employment histories.
  • Scheduled staffing for multiple branch locations.
  • Delivered prompt, accurate and excellent customer service.
National Account Manager
Forest , VA
Newell Brands/Jan 2016 to Oct 2018
  • Authored intensive sales reports on representatives and customer categories to recommend detailed plans and implement through marketing and promotional programs.
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Pro-actively identified and solved complex problems impacting sales and business direction.
  • Re-engaged lapsed accounts to establish relationships and promote products.
  • Demonstrated products at customer locations and answered questions.
Customer Service Representative
Bell , CA
Apex Systems/May 2015 to Oct 2017
  • Assessed customer needs and up sold products and services to maximize Service sales.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted approximately 50 customers each day with New promotions questions.
  • Reviewed account and service histories to identify trends and issues.
  • Resolved average of 100 inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Worked with managers to develop service improvement initiatives.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Set up and activated customer accounts.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered 100+ inbound calls per day and directed to designated individuals or departments.
Legal Assistant
San Luis Obispo , CA
Adelson, Testan, Brundo, Novell & Jimenez/Sep 2013 to Aug 2014
  • Managed communication with courts regarding status of petitions and granted orders.
  • Provided administrative support services for senior partners and firm associates for various types of litigation.
  • Handled all telephone calls, meeting plans and conference organization requirements.
  • Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
  • Maintained master calendar for client appointments and court appearances.
  • Coordinated subpoena services and other day-to-day support activities for legal office.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
  • Drafted, received and tracked due diligence checklist.
  • Performed intake and conducted client interviews, providing documents in both English and Spanish.
  • Organized legal memoranda and client correspondence.
  • Drafted wide breadth of legal documents, including interrogatories, admissions requests and examination materials.
  • Composed and typed routine letters of correspondence.
  • Participated in client interviews, observed questioning process and took notes to document information.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Oversaw legal team appointments, hearing and depositions schedules.
  • Conducted client interviews and all client intake services.
Education and Training
GEDNorthampton Community CollegeJun 2006City, State
Experience in:

Zoho

Encompass

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Northampton Community College

Job Titles Held:

  • Loan Officer Assistant
  • National Account Manager
  • Customer Service Representative
  • Legal Assistant

Degrees

  • GED

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
MORTGAGE-LOAN-OFFICER-ASSISTANT-resume-sample

MORTGAGE LOAN OFFICER ASSISTANT

Amerifirst Financial

Austin , TX

Loan-Officer-Assistant-resume-sample

Loan Officer Assistant

Consumers Credit Union

Grand Rapids , MI

Loan-Officer-Assistant-resume-sample

Loan Officer Assistant

Consumers Credit Union

Kalamazoo , MI

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.