loan officer resume example with 12+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Bilingual Loan Specialist offering years of expertise in loan application processing and payment negotiation. Excellent track record of explaining complex financial information in simplified terms to foster customer comprehension. Meticulous and personable with proficiency in CRM, Microsoft Office Products. Bringing added value into the real estate industry due to being an accomplished Partnership specialist with 6 plus years in building solid business relationships and leading teams in business development initiatives. Within the employers and local communities.

  • Bank Security Issues
  • Referral Network Development
  • Scheduling and Planning
  • Daily Progress Reports
  • Mitigation Projects
  • Intervention Plans
  • Program Development
  • Community Outreach
  • Partnership Development
Liberty University Lynchburg, VA Expected in 05/2021 Bachelor of Science : Interdisciplinary Studies - GPA :
  • National Security
  • Government Administration
American University Washington, DC Expected in 09/2020 Bachelor of Science : International Relations And Affairs - GPA :
  • Bank Secrecy Act / Anti-Money Laundering (BSA/AML)
  • Full Stack Development
  • HTML/5, CSS/3, Angular, Javascript
  • Python, Java
  • MySql, Sql, MVC, OOP,
  • InteliJ, Visual Code
  • Clearance Security Level: S
Work History
Century Communities - Loan Officer
Brooksville, FL, Midlothian, VA 03/2021 - Current
  • Submitted loan applications to underwriter for verification and recommendations.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Advised clients on mortgage, education and personal loans.
  • Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
  • Explained very technical financial information to applicants in easy to understand language.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Successfully closed average of 3 loans per month.
Cleveland Clinic - Media & Partnership Specialist
, , Philadelphia, PA 07/2019 - 10/2020
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Developed and executed yearly budgets to purchase yearly acquisition of books, periodicals, supplies and computer software and hardware.
  • Instructed students and staff in research processes and understanding copyright, fair use and licensing of intellectual property.
  • Encouraged reading, information literacy skills and information resources through book clubs and reading programs.
  • Led implementation of best practices to support customer service satisfaction initiatives.
  • Joined business development meetings and supported market outreach plans to improve business development.
  • Facilitated strategy development and planned with cross-functional teams.
  • Enforced use of required processes and tools for partnership management.
  • Developed annual account objectives and formalized client communications for communication of goals and plans.
  • Implemented account diagnostics, relationship analysis and engagement execution.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Built and maintained positive business relationships with 100 plus partners.
Dlh Holdings Corp. - Case Management Assistant
, , Leesburg, VA 11/2018 - 01/2020
  • Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
  • Maintained up-to-date and accurate contacts and progress note records.
  • Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
  • Coordinated community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.
  • Attended regularly scheduled case management and staff meetings.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Educated potential participants on available services and processes to engage in program.
  • Oversaw day-to-day activities of residents in 30 facility.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
National Institutes Of Health - Facility Manager
, , Rockville, MD 09/2007 - 01/2017
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Supervised staff of 3 in day-to-day activities.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Conducted daily inspections of facility grounds, external structure, systems, and equipment.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Ordered, maintained and distributed supplies and inventory.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Held classes to teach staff facility procedures.
English :
Native or Bilingual
Negotiated :
Spanish :
Full Professional
Negotiated :
Polish :
Limited Working
Negotiated :

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Resume Overview

School Attended

  • Liberty University
  • American University

Job Titles Held:

  • Loan Officer
  • Media & Partnership Specialist
  • Case Management Assistant
  • Facility Manager


  • Bachelor of Science
  • Bachelor of Science

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