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loan officer resume example with 3 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.

Dedicated student interested in applying excellent communication and interpersonal skills to any given role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Skills
  • Customer Service-Focused
  • Collections Proficiency
  • Problem-Solving
  • Loan File Maintenance
  • Customer Relations
  • Payment Schedule Computation
  • Property Evaluation
Experience
01/2022 to 11/2022 Loan Officer Anmed Health | Anderson, SC,
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Reviewed loan agreements to confirm completeness and accuracy.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Performed daily maintenance of loan applicant database.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Approved loan within specified limits or referred to appropriate approval level.
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
06/2021 to 08/2021 Assistant Registration Officer Electoral Commission Of Zambia | City, STATE,
  • Answered telephones, directed calls and took messages.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Typed, formatted and edited correspondence and other documents.
  • Computed, recorded and proofread data or reports.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Inventoried and ordered materials, supplies and services.
  • Completed work schedules, managed calendars and arranged appointments.
  • Developed organizational filing systems for confidential customer records and reports.
  • Monitored office supply stock levels and placed timely orders for replenishment.
04/2016 to 08/2016 Voter Education Facilitor Electoral Commission Of Zambia | City, STATE,
  • Consulted with parents, teachers and school staff to identify root cause of student truancy, misbehavior or delinquency.
  • Organized required paperwork between parents and school staff.
  • Designed handouts and artifacts to help students improve understanding of course content.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
01/2014 to 09/2015 Boomer Spotter Gilgle Mining Services Limited | City, STATE,
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Conducted safety training or education programs to demonstrate use of safety equipment.
  • Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
  • Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
  • Analyzed incident data to identify trends in injuries, illnesses and accidents.
  • Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
  • Supported health and safety technicians aligned to facility by providing guidance, coaching and direction.
  • Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
  • Developed and created materials for new employee health and safety orientations.
  • Coordinated right-to-know programs regarding hazardous chemicals or other substances.
  • Investigated adequacy of ventilation, exhaust equipment or lighting potentially affecting employee health and performance.
  • Collaborated with engineers or physicians to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.
Education and Training
Expected in 12/2019 to to High School Diploma | Mufulira Professional College , Mufulira , GPA:
  • Major in Mathematics
  • Minor in Civic Education
Languages
English: C2
Proficient
Negotiated:

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Resume Overview

School Attended

  • Mufulira Professional College

Job Titles Held:

  • Loan Officer
  • Assistant Registration Officer
  • Voter Education Facilitor
  • Boomer Spotter

Degrees

  • High School Diploma

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