loan officer resume example

I started my career at Central Michigan Orthopaedics with a front desk position. I greeted patients, managed appointments, collected co-pays and all other front desk operations. I was later promoted to a new position with more responsibilities. In my new position I managed medical records and other duties that included but were not limited to;

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Scheduling patients for appointments, testing and surgeries
• Maintain schedules for four different doctors
• HIPPA compliant training
• Pre-authorizations for testing & surgeries
• Verify insurance & demographic information
• Accounts receivable; sort incoming insurance, legal and patient payments, then prepare the bank deposits for the office
• Convert paper charts into digital charts and upload to them to our EMR system
• Coordinate committee meetings and log meeting notes
• Scanning surgical procedures & pictures into our EMR system
• Billing/patient collections
• Patient referrals
• Complete FMLA/STD forms & worker’s compensation release forms
• Medical records requests
• Data entry of patient information into scheduling, billing and EMR software
• Inventory & ordering both office and medical supplies
• Record monitoring for all Independent Medical Exams
• Filling in for any employees that are off in multiple departments
• Setting up all new employee’s accounts and login information
• Sorting all faxes, making sure records and test results got to the right person
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed all office mail
• Executed record filing system to improve document organization and management.
• Coached new employees on administrative procedures, company policies and performance standards.

I ran the front desk at a very busy local salon. I was always the first person people would see when they walked in. I did all of the basic office duties that also included;

• Greeted customers when they first walked in
• Maintained numerous staff schedules & appointments
• Inventory & ordering all office & salon supplies
• Accounts payable & receivable
• Created meeting notes, all office documents and advertising flyers with Microsoft office programs
• Managed all front desk operations
• Performed general office duties, including but not limited to; answering a multi-line telephone system, proofreading, filing, sorting and handling incoming and out going mail