Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable employee with strong ability in task completion and detailed task management. Offering a diligent work ethic , leadership skills as well as an ability to follow instructions. Highly organized, proactive and punctual with team-oriented mentality.

  • Supervision
  • First Aid/CPR
  • Communications
  • Administrative support
  • Team management
  • Project organization
  • Business operations
  • Inventory management
  • Customer service
  • Relationship development
  • Planning and coordination
  • Team building
  • Problem resolution
Loader /Roll Tender, 12/2019 to Current
Great Wolf LodgePowers Lake, WI,
  • Used ladders and pallet jacks to load and unload merchandise weighing up to 100 pounds.
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.
  • Rotated and handled products to assist with inventory management organization.
  • Operated Scanners to scan over 1000 packages per day to verify proper shipping information.
  • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
  • Responded to job-related inquiries from supervisor quickly and professionally to provide updates on anticipated task completion times.
  • Communicated with teammates and supervisors about potential hazards and other issues.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Secured items in truck by strapping over protective padding.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Followed customer instructions about placement of items and special considerations for handling.
Lifeguard Supervisor, 07/2016 to Current
West Valley City UtahCity, STATE,
  • Updated training manual by including new information such as updated redcross rescue techniques and health and safety forms.
  • Supervised lifeguard team of 8-10 and assigned daily tasks.
  • Answered questions about facility hours, policies and programs.
  • Led team-building games to build group cooperation.
  • Monitored daily pool activities and lifeguard performance.
  • Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
  • Oversaw equipment storage space by assigning cleaning and organizing duties.
  • Trained new lifeguard staff and held training sessions for existing team.
  • Taught team pool and deck safety rules and procedures.
  • Evaluated performance of staff and addressed areas needing improvement.
  • Relayed issues such as facility maintenance needs to supervisor.
  • Tested lifeguards' skillsets using scenario simulations and drills.
  • Encouraged students to practice swimming strokes to improve technique and skills.
  • Identified emergency situations, including potential drownings and entered water within 30 seconds for lifesaving measures.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
  • Communicated issues, including chemical and mechanical to supervisor for assistance with remediation.
  • Maintained strong proficiency in CPR, First Aid and aquatic rescue techniques to provide optimal support to individuals in distress.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Logged chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Explained safety rules and procedures regarding facility and pool activities to patrons and guests to inform and educate.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
  • Monitored area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
  • Taught students lifesaving measures, including CPR, First, AED, and to never swim alone.
  • Informed patrons of unsafe or hazardous conditions, and provided options for alternative activities.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Worked one-on-one with special needs students, delivering guidance and reassurance.
  • Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Maintained neat and clean pool area and clean water at all times.
  • Documented each student's progress and gave constructive feedback for areas that could be improved.
Sales con, 09/2018 to 06/2019
Guitar Center Inc.City, STATE,
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Introduced customers to new offerings and updated accounts.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Employed consultative sales approach to identify client needs and propose turnkey solutions.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Improved profitability, developing pipeline of multiple distribution channels and sales strategies.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
  • Responded to customer requests and questions regarding opening, closing and transferring account information to eliminate fraud.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Managed Custom and backordered product sales by following up with suppliers regarding customer requests.
  • Processed orders through our online sales system and coordinated product deliveries.
  • Provided advice to customers regarding suitable product selection.
  • Priced out products upon request of customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Listened to customers to understand needs and refer to optimal services.
  • Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
Education and Training
High School Diploma: , Expected in
Salt Lake Community College - Salt Lake City, UT
  • First Aid/CPR
  • LGI
  • WSI
  • Tender certified

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School Attended

  • Salt Lake Community College

Job Titles Held:

  • Loader /Roll Tender
  • Lifeguard Supervisor
  • Sales con


  • High School Diploma

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