Load Planner Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-focused Logistics professional with strength in Warehouse Management, Planning, and Material Organization. Proactive leader with strengths in communication and collaboration. Proficient in leveraging Logistics and computer technical knowledge to promote outstanding results in time management and organization. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Logical reasoning
  • Managing accounts
  • Auditing
  • Budget planning
  • Route development
  • Freight bills preparation
  • Lost shipment tracing
  • Data management
  • Analytical
  • Computer skills
  • Organization
  • Project planning
  • Database documentation
  • Logistics
  • Safety standards
  • Team building
  • Communication
  • Work ethic
  • Leadership
  • Working collaboratively
  • Sales expertise
  • Teamwork
  • POS system operation
  • Application installations
  • Troubleshooting and diagnostics
  • System upgrades
  • Help desk assistance
  • Computer configurations
  • Hardware diagnostics
  • Equipment repair
  • Software upgrades
  • Computer maintenance
  • Windows XP/Vista
  • Testing and deployment
  • Storage planning
  • Audit counts
  • Inventory tracking
  • Merchandising expertise
  • Loss prevention
  • Materials transport
  • Freight operations
  • Report generation
  • Microsoft Office expertise
  • Customer relations
  • Data evaluation
  • Report creation
  • SAP/TM
  • Oracle
  • Scheduling
  • Transportation coordinating
  • Customer service
  • Microsoft Office
  • Planning
Load Planner, 08/2019 to Current
C.H. Robinson Worldwide, Inc. Carson, CA,
  • Partnered with suppliers, buyers, schedulers, shipping and receiving, quality and production teams to promote timely delivery, availability and production usage of materials for optimal production.
  • Coordinated product shipments from point of origin to destination.
  • Researched and recommended cost-effective transportation methods
  • Assign and Contract loads to Carriers
  • Utilized SAP/TM to input and manage important information such as load charges and route guides into company database.
  • Set routes for optimal deliveries, coordinated carriers on different schedules related to customer appointments.
  • Created and maintained large client base by meeting needs and delivering exceptional customer service to both carrier and direct customer.
  • Took on the role of OS&D Disposition Planner ( 09/2020 - current )
  • Took on the role of Document Specialist ( 09/2020 - current )
  • Took on the role of Freight Claims Specialist ( 11/2020 - current )
  • Entered over, shortages, and damaged materials from customers into online portal, while researching disposition costs.
  • File and document all proof of delivery, bill of lading, and certificates of disposal onto company portal, communicate research with customers and Dreyers customer service.
  • Acted as intermediary between insurance companies and customers, including researching and assessing information to determine validity of claims.
  • Gathered proper documentation and data to prepare claims for submission.
  • Created master spreadsheet to record procedures, denials and approvals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Oversaw regulatory and strategic initiatives to ensure accuracy of transportation related claims.
  • Maintain an updated understanding of legal documents pertaining to transportation of materials and carrier relations, reference Carmack amendment when appropriate.
  • Retain exemplary understanding of SAP/TM database functions and SOP changes.
Warehouse Manager, 09/2014 to 05/2019
Calavo Growers, Inc. Temecula, CA,
  • Trained staff on material handling processes to reduce shipping times.
  • Coached warehouse team on FIFO monitoring.
  • Reconciled accounting records, including shipping and receiving logs and purchase orders.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Adhered to company audit rules during inventory counts with 100% accuracy 4 years in a row.
  • Researched issues to address shipping errors and packaging mistakes.
  • Assist technicians in the field with equipment failure issues.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Performed cycle counts on daily basis to immediately spot errors and apply remedies.
  • Investigated and resolved variances with inventory records.
  • Transported items using equipment like forklifts and hand trucks.
  • Organized and processed damaged goods according to vendor and manufacturer procedures.
  • Developed and managed cost reduction and waste elimination policies.
  • Implemented robust inspection policies to check the quality of all incoming products.
  • Tracked and approved procurement plans and inventory levels.
  • Sourced well qualified candidates.
  • Prepared professional presentations.
Warehouse Unloader, 07/2013 to 04/2014
Kehe Food Distributors Chicago, IL,
  • Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
  • Resolved conveyor system issues by clearing jams and blockages.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Assessed and responded to risks and quickly resolved issues to promote safe and productive workplace.
  • Led store trainings on safety initiatives and emergency management procedures.
  • Sustained safety protocol, ensuring proper, cost-effective and safe handling usage of equipment and materials.
Home Theater Sales Consultant, 08/2012 to 03/2013
Best Buy City, STATE,
  • Educated customers on various product offerings from home theater companies, enabling clients to make better buying decisions.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Stayed up to date on store promotions, payment policies and security practices.
Education and Training
High School Diploma: , Expected in 05/2011
Dekalb Jr.-Sr. High School - Dekalb, IL
: , Expected in
Ashford University - San Diego, CA
  • Certified Fiber Optic Technician, Comcast - 2018

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Resume Strength

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Resume Overview

School Attended
  • Dekalb Jr.-Sr. High School
  • Ashford University
Job Titles Held:
  • Load Planner
  • Warehouse Manager
  • Warehouse Unloader
  • Home Theater Sales Consultant
  • High School Diploma
  • Some College (No Degree)