live nursery specialist resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Career Overview

Highly enthusiastic customer service professional with 15 years client interface experience.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Customer service expert
  • Telecommunication skills
  • Energetic work attitude
  • Markdown/promotional procedures
  • Store maintenance ability
  • Inventory control familiarity
  • Adaptive team player
  • Opening/closing procedures


  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.


  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience
Live Nursery Specialist, 07/2008 to 10/2012
Scotts Miracle-Gro CompanyHouston, TX,

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Generated sales and inventory reports with data from a variety of sources, maintaining a 100% accuracy rate. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Successfully interacted with customers and retail buyers to expedite orders. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints.

Live Goods Merchandiser, 03/2008 to 06/2008
The Tjx Companies, Inc.New Orleans, LA,

Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales for Lowe's Company. Expressed appreciation and invited customers to return to the store.

Customer Service Associate, 06/2006 to 09/2007
TesoroCity, STATE,

Prevented store losses using awareness, attention to detail and integrity. Trained 2-3 new employees quarterly. Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.

Educational Background
High School Diploma: General/Art, Expected in 1996
Roosevelt High School - Fresno, CA

Studied General Education, was accepted to the Performing Arts Program at high school where I studied Art in the following areas: Fashion Design, Ceramics, Jewelry, Photography & Art

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Resume Overview

School Attended

  • Roosevelt High School

Job Titles Held:

  • Live Nursery Specialist
  • Live Goods Merchandiser
  • Customer Service Associate


  • High School Diploma

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