literacy internship program resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Websites, Portfolios, Profiles
Professional Summary

Motivated student with formal knowledge gained through excellent classroom performance. Offers excellent communication and organizational abilities along with skill in MS Office and fluency in virtual work. Known for accomplishing objectives and best-in-class time management. Passionate education major equipped with excellent knowledge of instructional technology. Brings experience from several internships and hands-on projects. Also, pursuing goal of becoming a a Curriculum Development Training Specialist, helping higher education institutions in the development of better quality education.

  • Research
  • Presentation
  • Social media sites
  • Scheduling
  • Problem-solving
  • Outstanding communication skills
  • Recordkeeping
  • Team collaboration
  • Analytics
  • Collaboration
  • Project support
  • Operations support
  • Strategic planning and analysis
  • Administrative support
  • English and Arabic language fluency
  • Talented leader
  • Client relationships
  • Initiative
  • Database management
  • Building all types of chart and graphs in excel
  • Utilizing pivot tables
  • Saving and opening a workbook
  • Managing worksheets
  • Formatting
  • Sorting and filtering data
  • Using shortcuts and formula functions
Work History
01/2017 to 06/2018
Literacy Internship Program Internship City, STATE,
  • Answered incoming telephone calls, took down messages and provided information to calls.
  • Analyzed problems, identified solutions and made decisions.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Worked on projects using knowledge gained in class by putting together recommendations for issues.
  • Upheld office schedule and calendar to coordinate workflow and meetings.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Developed social media strategy templates for Twitter, Instagram and Facebook.
  • Sorted and organized files, spreadsheets and reports.
  • Planning, organizing , and transcribing of course materials for Arabic classes at California State University San Bernardino.
05/2016 to 01/2017
Power Services Instructional Technology Internship Power Services City, STATE,
  • Worked in a legal office with immigration lawyer, Ms. Ranya Hassan
  • Using the latest technology tools, created and updated files in the legal office
  • Maintained calendars, schedules, coordinated and confirmed court dates, appointments, meetings , and prepared travel arrangements for staff
  • Created and set up client presentations, documents, and files
  • Researched, faxed, and copied legal documents
  • Conducted research in legal matters
  • Created spreadsheets and graphs
  • Maintained data base and prepared notes at meetings
  • Wrote legal drafts and created correspondence on behalf of the attorney. Arranged for delivery of legal paperwork Completed 80 hours of the internship - 05/2016 to 01/2017
02/2015 to 07/2015
Teaching Internship Teacher City, STATE,
  • Assisted classroom teacher with grading projects, homework and assignments.
  • Served as mentor and coached students, answered questions, provided tutoring services and offered one-on-one lesson reviews.
  • Handled clerical duties such as typing, filing, copying and preparing instructional material for students.
  • Distributed and collected assignments and paperwork from students.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Organized classroom library and art areas each day to keep classroom well-maintained, and student discipline.
  • Offered complete instructional support for students unable to attend regular classes.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Optimized learning plans and quantified student progress through test administration, and supported teachers.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Recorded grades for coursework and tests in online reporting system.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Worked under direction of licensed teacher in and outside of classroom.
  • Organized and guided activities for students, including skills practice, research and memorization tasks.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
Expected in to to
Doctor Of Philosophy: Education (Information Technology)
University of Nevada - Reno - Reno, NV,
  • Research Paper publication: Exploring students’ attitudes and perceptions towards the efficacy of online learning in King Saud University, Saudi Arabia.
  • Research Abstract: The spread of Covid-19 has rapidly caused the universities to shut down their physical campuses, moving their courses to online formats. On the adverse end, online learning has done poorly in many parts of the United States. Survey and interview methods of data collection were used to collect data from 100 students from King Saud university who have been subject to online learning during the Covid-19 to measure their attitudes and perception. Concerning this, the research concentrates to impact the instruction design for online learning. Subsequent, the collection of data through survey and interviews, the results show that online learning is an effective study method especially to students in higher institutions. The research study also brought out results stating that, online methodology is best model for teaching-learning interaction and outcome.
  • Research Paper publication: A Study Examining the Social Cognitive Theory Constructs of Self-Efficacy, Environment Control, and Expectation Outcome in Online Courses
  • Research Abstract: Although online learning has been extensively researched, especially during the COVID-19, there is still not much empirical research that addresses online learning with regard to social cognitive theory. Learning online is affected by the learner's ability to learn or believe that they can learn (self-efficacy). Critical to learning are the environmental factors that regulate learning digital spaces. However, learners now can control, manipulate, and transform their digital learning environment to fit their learning personalities (environment control). Behavioral factors culminate in the learners' abilities to transform their digital learning space, forging an effective personal learning path within the constructs and confines of the digital learning space provided for them (expectation outcome). This study highlights these crucial aspects of the learning process experienced by the students on the model of online learning modalities.
  • Coursework: Emphasis in Information Technology
  • CEP 725 Assessment of Information Technology in Education
  • CEP 685 Advanced Methods of Technology Integration
  • CEP 625 Design of Online Teaching and Learning
  • Course examined the processes of instructional design in online learning environment. There was an opportunity to design an online lesson/unit/course and deliver it via WebCampus (Canvas).
Expected in 12/2020 to to
Master Of Arts : Education ( Instructional Technology)
California State University San Bernardino - San Bernardino, California,
  • Emphasis in Instructional Technology
  • Recipient of Saudi Arabian Cultural Education Mission Scholarship
  • Coursework included: Educational Leadership, Foundations of Education, Technology and Learning, Design and Development of Instructional Materials, Computer Based Technology in Education, Technology and Research Methods in Educational Administration, as well as Advanced Topics in Instructional Technology. Also, completed Instructional Technology Internship at a legal office for a total of 80 hours
  • Received Certificate of Educational Technology
  • Involved in a research study about distance learning
  • Created and designed a personal Weebly website portfolio about my specific study in Instructional Technology
Expected in to to
Bachelor Of Arts : Education ( Arabic Language )
King Saud University - Riyadh, Saudi Arabia ,
  • Emphasis in Arabic Language
  • Coursework in Arabic Language, English Language and Translation, Educational Technology and Techniques, Curriculum and Development, and Advanced topics in Education
  • Student teaching internship
  • Certificate of Educational technology , California State University San Bernardino

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Resume Overview

School Attended

  • University of Nevada - Reno
  • California State University San Bernardino
  • King Saud University

Job Titles Held:

  • Literacy Internship Program
  • Power Services
  • Teaching Internship


  • Doctor Of Philosophy
  • Master Of Arts
  • Bachelor Of Arts

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