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Listing Agent/Receptionist Resume Example

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LISTING AGENT/RECEPTIONIST
Summary

Successful pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Well-versed in regulatory guidelines and policies governing fraud, waste and abuse. Passionate and prepared to launch career in a growth-oriented position to expand opportunities and make delegated use of my skills in order to benefit the company.

Skills
  • Pharmacy operations
  • Typing, data entry and software knowledge
  • Drug inventory control
  • Point of sale systems proficiency
  • Customer care and service
  • Collaborating with a team
  • Organization and efficiency
  • Proper labeling procedures
  • Detail-oriented
  • Time management
  • Team leadership
  • Workflow Optimization
  • Problem-solving skills
  • FDA compliance
  • Quality assurance and control
  • Resolving customer issues
  • Recordkeeping and bookkeeping
  • Filing management
  • PC proficient in preparing documents
Experience
Company Name | City, StateListing Agent/Receptionist03/2015 - 01/2016
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Communicated with clients to determine property needs and budget constraints.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Responded to telephone inquiries from clients and property owners and delivered information to inform and educate callers and agents.
  • Obtained scanned records and uploaded into company databases.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client and property data.
Company Name | City, StatePharmacy Technician06/2016 - 07/2019

Same retail setting as Meijer pharmacy, sharing a lot of the same responsibilities. My time and achievements with the company earned me Lead Technician role which took on more responsibilities.

  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory, but also processing any returns and logging financial losses/damages, etc.
  • Communicated with insurance companies for billing purposes. As lead Tech i was responsible and had most extensive knowledge on solving more complicated billing issues, and making sure it was all done according to company and pharmacy law guidelines to ensure accurate audits.
  • Ordered medicines on daily basis to meet anticipated demand from patients and reduce backorders, thus preventing upset patients and a possible loss of patients to other competing pharmacies. Also maintaining contact with patients to ensure them we were working extensively on any order issues.
  • Cross-promoted any interchangeable drugs suggested to us by the company or the patients insurance company to maximize add-on sales.
  • Dispensed approximately 250 prescriptions daily.
  • Accurately filled and processed prescriptions to ensure prompt, efficient, and most importantly genuine patient care.
  • Communicated extensively with doctor offices, dental offices, hospitals, and urgent care facilities on any prescription clarifications, interactions, or refills.
  • Administered medications as per pharmacist orders.
  • Communicated with our supplier on any issues or invoices needed to log financial records.
Company Name | City, StatePharmacy Technician08/2019 - 01/2020
  • Ordered medicines on daily basis to meet anticipated demand from patients and reduce backorders.
  • Restocked shelves and prepared expired drugs for return.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Efficiently responded to calls/voicemails to not only patients but coordination with doctor/dental offices to promote assistance, clarification and service to customers.
  • Communicated extensively with patients at pick up or drop off to provide assistance, support and instructions, and also to provide genuine patient care.
  • Filled and labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Communicated with insurance companies for billing purposes.
  • Administered medications as per pharmacist orders.
  • Merchandised related products to drive pharmacy department sales.
Education and Training
College of Lake County | CityLicense/Certification in Pharmacy04/2012
Warren Township High School | CityHigh School Diploma05/2011
Certifications
  • Certified Pharmacy Technician (CPhT)
Licenses

Licensed Pharmacy Technician with IDFPR.

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Resume Overview

School Attended

  • College of Lake County
  • Warren Township High School

Job Titles Held:

  • Listing Agent/Receptionist
  • Pharmacy Technician

Degrees

  • License/Certification in Pharmacy
    High School Diploma

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