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Liquor Store Clerk Resume Example

Resume Score: 80%

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LIQUOR STORE CLERK
Professional Summary
Skills
  • Multi-tasking ability
  • Liquor law compliance
  • Customer service
  • Exemplary communication
  • Identification checks
  • Inventory management
  • Credit card processing
  • Product and service sales
  • Payment collection
  • Incident Response
  • Presentations
  • Educating consumers
  • Microsoft Office
  • Database entry
Work History
Liquor Store Clerk, 12/2018 to Current
Pennsylvania Liquor Control Board – Ambler, PA
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Received payments by cash, credit and personal check and remitted correct change.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in System.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Set up new sales displays each Timeframe.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
Semi Skilled Labor (Temporary), 10/2017 to 01/2018
Norristown State Hospital – Norristown , Pennsylvania
  • Learned diverse construction trades skills, including basic carpentry, painting and plastering.
  • Operated Type and Type machines to safely move Type materials.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Performed as laborer for civil engineering projects, including maintenance and repair of buildings and facilities.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
Server, Host, Retail Inventory Associate, 02/2016 to 08/2017
Joe's Crab Shack – King Of Prussia , Pennsylvania
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Software.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Ordered supplies based on stock quantities, expected usage and budget limitations.
  • Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
Education
Associate of Arts: Psychology, 06/2014
Montgomery County Community College - Blue Bell, PA
Bachelor of Arts: Sociology, Expected in 12/2020
Southern New Hampshire University - Hooksett, NH
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Pennsylvania Liquor Control Board
  • Norristown State Hospital
  • Joe's Crab Shack

School Attended

  • Montgomery County Community College
  • Southern New Hampshire University

Job Titles Held:

  • Liquor Store Clerk
  • Semi Skilled Labor (Temporary)
  • Server, Host, Retail Inventory Associate

Degrees

  • Associate of Arts : Psychology , 06/2014
    Bachelor of Arts : Sociology , Expected in 12/2020

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