line worker resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls. Offers skills like outstanding active listening and multitasking abilities. Energetic while remaining composed in fast-paced environments. Outgoing employee with great attendance record. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

  • Interpersonal Communication
  • Part and Product Inspection
  • Parts Assembly
  • Heavy Machinery Operation
  • Attention to Detail
  • Heavy Lifting
  • Teamwork and Collaboration
  • Product Labeling and Packaging
  • Waste Disposal
  • Production Processes Knowledge
  • Good Communication
  • Picking and Packing
  • Punctual and Dependable
  • Punctual and Reliable
  • Defects Identification
  • Reading and Determining Measurements
  • Line Work
  • Following Instructions
  • Teamwork and Communication
  • Strong Work Ethic
  • Teamwork and Coordination
  • Production Line Work
  • Sales Closing
  • Relationship Selling
  • On-Site Product Demonstrations
  • Product Management and Pricing
  • Post-Sales Support
  • Territory Sales
  • Product and Service Knowledge
  • Market Research and Analysis
  • Personnel Training
  • Hunter/Farmer Sales Strategies
  • Sales Development
01/2022 to 07/2022 Line Worker Spectrum Brands | Houston, TX,
  • Used established assembly instructions to complete jobs.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
04/2020 to 12/2020 Cashier Team Lead Gpm Investments | Muncie, IN,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Processed refunds for worn, damaged and broken merchandise.
  • Screened applicants for hire and assisted with training individuals for cashier positions.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
09/2019 to 03/2020 Department Lead Kroger | Sugar Land, TX,
  • Managed effective stock rotation and inventory placement.
  • Oversaw department schedule, projects and quality standards.
  • Put together special displays and coached employees on latest promotions.
  • Maintained continuous watch on security concerns, employee performance and customer service standards.
  • Utilized pre-determined corporate plans to merchandise new products.
  • Conveyed information about changes to classrooms, operational updates and problem resolutions as chair for department meetings.
  • Reviewed submitted resource requests and purchase proposals and submitted to leadership based on need.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Developed strong customer relationships to encourage repeat business.
  • Consulted with customers to resolve service and billing issues.
  • Improved customer service wait times to mitigate complaints.
  • Set up and activated customer accounts.
01/2019 to 08/2019 Sales Representative Team Leader Cutco Cutlery | City, STATE,
  • Demonstrated product features to align with customer needs.
  • Reorganized routes and schedules in territory to maximize efficiency.
  • Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
  • Performed comprehensive market research to expand sales.
  • Developed key customer relationships to increase sales.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education and Training
Expected in to to High School Diploma | Leander High School, Leander, TX GPA:

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Resume Overview

School Attended

  • Leander High School

Job Titles Held:

  • Line Worker
  • Cashier Team Lead
  • Department Lead
  • Sales Representative Team Leader


  • High School Diploma

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