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Line Attendant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Approachable and eager to learn; offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. Motivated, reliable and focused on serving various needs to please guests.

Skills
  • Motivational team management
  • Recordkeeping
  • Technologically savvy
  • Administrative skills
  • Conflict management
  • Email and telephone decorum
  • Effective planning
  • Oral and writing communication
  • Appointment confirmation
  • Meeting arrangements
  • Team collaboration
  • Customer assistance and interaction
  • Call routing
  • Listening skills
  • Cash transactions
  • Issue handling
  • Correspondence typing
  • Hospitality services
  • Point of Sale (POS) system operations
  • New employee mentoring
  • Menu memorization
  • Special dietary requirements
  • Seating assignment preparation
  • Check payment processing
  • Safe food handling
  • Waiting tables
  • Effective customer upselling
  • High-volume dining
  • Food inspection
Experience
Line Attendant, 10/2019 to 07/2020
Ryder System Des Moines, IA,
  • Sorted and packaged products to prepare for processing or shipment.
  • Examined final products for conformance with quality and design standards.
  • Maintained work environments safe and efficient at all times.
  • Supported line downtime tasks, including cleaning and refilling product containers.
  • Manually moved and stacked filled cases from production area to storage area.
  • Attached identifying information and codes to cases.
  • Packaged pallets with strapping tape and attached pallet tags.
  • Broke down cardboard boxes, recycled items and removed trash to maintain safety and organized facility.
Front Desk Receptionist/Housekeeper, 10/2017 to 03/2019
Select Medical Corporation Boynton Beach, FL,
  • Reported incidents of property damage to maintenance, documenting any destruction for loss prevention purposes.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Staged all offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Replaced expired products and consumable offerings per internal policies.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Responded to inquiries and room requests made online, by phone or email.
  • Scheduled meetings and meeting rooms for internal personnel, partners and clients.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing to appropriate personnel.
  • Gathered, sorted, distributed and sent mail and packages.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Maintained professional tone at all times, including during peak rush hours.
  • Greeted customers, answered general questions and directed to appropriate locations.
Server/trainer, 07/2014 to 05/2016
Cheddars Scratch Kitchen City, STATE,
  • Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner.
  • Instructed new staff members on food handling procedures and service techniques.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Provided exceptional service to high volume of daily customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Partnered with other servers to manage service to large parties such as receptions and banquets.
  • Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
  • Bussed tables and removed unnecessary items to facilitate positive experiences.
  • Built extensive knowledge of menu items and wine pairings to drive sales.
  • Multitasked effectively to deliver menu items to guests in timely manner.
  • Trained new employees on service standards and menu items to improve onboarding processes.
  • Informed guests on recipes with attention to particular allergens.
  • Resolved guest issues related to food quality, service times and incorrect orders.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
  • Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
Housekeeping, 03/2012 to 05/2016
Hall's Cleaning City, STATE,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used antibacterial cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Swept and damp-mopped private stairways and hallways.
Education and Training
Associate of Applied Science: Legal Support And Services, Expected in 09/2022
to
Purdue Global University - Indiana,
GPA:

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Resume Overview

School Attended
  • Purdue Global University
Job Titles Held:
  • Line Attendant
  • Front Desk Receptionist/Housekeeper
  • Server/trainer
  • Housekeeping
Degrees
  • Associate of Applied Science

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