Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Skills
Inventory restocking
Stocking ingredients
Cleaning and sanitization
Hot and cold food preparation
Organization
Customer Service
Team Building
Problem Resolution
Experience
09/2019 to Current
Line AttendantSchwan's – Salina, KS,
Supported line downtime tasks, including cleaning and stocking.
Organized and assisted with quick clean-up of spills to maintain sanitation.
Broke down cardboard boxes, recycled items and removed trash to maintain safety and organized facility.
Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Set up work stations prior to restaurant opening to improve speed during busy periods.
Sanitized workstation before and after shift to prevent illness and food contamination.
05/2019 to 09/2020
CashierVacasa – Cocoa Beach, FL,
Helped customers find specific products, answering questions and offering advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Smoothly processed incoming orders, handling over 100+ transactions per day with exceptional accuracy.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Received payments for food/beverages and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Assisted assistant manager with completing end-of-day counts and securing funds to prevent loss or theft.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Wiped down counters and any surface used to remove debris and maintain cleanliness.
03/2018 to 02/2019
HousekeeperMaine Health – Rockland, ME,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Requested maintenance orders to fix non-working equipment and address any room damage.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Provided deep cleaning services for areas in need of additional sanitation.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Reduced average cleaning time per room from 30 minutes to 15 minutes.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Thoroughly cleaned motel establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Supplied guests with extra towels and toiletries when requested.
Interacted pleasantly with clients and patrons when performing daily duties.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Education and Training
Expected in
: Entrepreneurship Pulaski Technical College - North Little Rock, AR GPA:
Expected in
GED: Pulaski County Adult Ed - Jacksonville, AR , GPA:
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