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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Personable Admin assistant employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Proficient in Microsoft with expertise in resource allocation and schedule management.

Skills
  • Correspondence typing
  • Conflict management
  • Microsoft Office
  • Office supplies ordering
  • Customer assistance and interaction
  • Oral and writing communication
  • Administrative support
  • Email and telephone decorum
  • Appointment confirmation
  • Meeting arrangements
  • Administrative skills
  • Team collaboration
Experience
08/2019 to Current Lifestyle Director Firstservice Residential | DE, State,
  • Collaborated with other team members and planned special events, trips and outings activities for residents.
  • Managed inventory and ordered new supplies for activities when stock was running low.
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Transmitted information or documents to managers, using computer, mail or facsimile machine.
  • Responded to inquiries and room requests made online, by phone or email.
  • Initiated cleaning and upkeep of apartment and other needs for residents, informing housekeeping when rooms had been vacated.
  • Worked with Executive Director to attain operational and financial goals with strategic approaches.
  • Handled payment processing duties and provided vendors with payments through invoices
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Composes correspondence for supervisor’s signature.
  • Assists in the preparation of payroll, travel reports, etc. for department as directed.
  • Assists in performing light accounting functions and maintaining budget records.
  • Maintains complete filing systems and records as required.
  • Codes, classifies, posts and consolidates information for reports; checks for required forms and number of copies.
  • Maintains confidentiality regarding departmental and business matters.
10/2018 to 02/2019 Recreation Assistant City Of Auburn | Auburn, WA,
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Protected safety of every person enjoying recreational activities at the recreation center by enforcing disciplined and consistent policies.
  • Monitored reservations to track incoming parties and special events.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Assisted with administrative tasks, including filing, answering phones and updating the system with new guest and their personal information.
03/2014 to 06/2016 Substitute Teacher South Whittier Elementary | Whittier, CA,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
  • Taught students fundamental building blocks and advanced concepts.
  • Filled in for teachers for various time frames, including handling all assignments, special projects, tests, administrative updates and grading.
  • Differentiated classroom and small group instruction to meet needs of students with different learning styles and ability levels.
  • Maintained current student attendance and assignment records to prevent lapses during teacher absences.
  • Applied proactive behavior management techniques for classroom discipline.
  • Enforced classroom routines to keep students on set schedule and operating at consistent level.
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals.
  • Engaged students in discussions to promote interest and drive learning.
  • Implemented lesson plans outlined by classroom teacher to educate students about key concepts.
  • Assigned homework to students based on curricula and made modifications based on daily progress.
05/2014 to 02/2016 Activity Leader On Lok Senior Health Service | San Jose, CA,

. Provides direct supervision of students.

. Plans and implements Afterschool programs and activities.

. Oversees counselors and groups, modeling good practices for staff.

. Enforces Afterschool program discipline codes.

. Ensures the safety and security of students (to include, but not limited to, unauthorized visitation, authorized release of students, and accident reports).

. Maintains accurate attendance records.

. Maintains professionalism regarding school affairs.

.In addition to the employee being responsible for each of the performance responsibilities listed herein, periodic and special reports to the Board and other entities will be provided regarding the impact of this position with respect to progress toward annually established District and Divisional goals and objectives for, but not necessarily limited to, the following areas: 1) Student Performance, 2) Customer Service, 3) Fiscal Accountability and Responsibility, 4) Process Efficiencies and Improvements, and 5) Employee Learning and Growth.

. Follows adopted policies and procedures in accordance with School Board priorities.

. Conducts oneself in the best interests of students, in accordance with the highest traditions of public education and in support of the District's Mission Statement.

. Performs other duties as assigned.

Education and Training
Expected in 12/2015 Associate of Arts | Education Palm Beach State College, Lake Worth, FL GPA:
Expected in 12/2019 Business Certicficate | Martinsburg College, Martinsburg, WV GPA:

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Resume Overview

School Attended

  • Palm Beach State College
  • Martinsburg College

Job Titles Held:

  • Lifestyle Director
  • Recreation Assistant
  • Substitute Teacher
  • Activity Leader

Degrees

  • Associate of Arts
  • Business Certicficate

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