Dedicated Consultant promoting dynamic client oversight, issue resolution and presentation skills. Bilingual and successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within many fields.
Skills
Superb legal research skills
Fluent in Spanish
Legal documentation and reporting
Customer service
Microsoft Office
Direct marketing campaigns
Digital advertising
Excellent written and verbal communicator
Graphic design proficiency
Social media management
Experience
Lifestyle and Media Marketing Consultant, 05/2020 to Current Ogilvy & Mather – Minneapolis, MN,
Used Zenoti to document calls and schedule appointments.
Gave out knowledgeable details regarding business offerings and procedures.
Built loyalty and supported retention goals by establishing rapport with Massage Heights
Created new accounts and updated existing wellness accounts with most current details.
Helped clients set weekly goals and plan how to accomplish objectives.
Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
Managed client marketing strategies and product promotion campaigns.
Worked as part of 5-person team to develop innovative branded marketing collateral for use by sales team.
Used Google and Facebook Analytics to determine campaign performance and adjusted strategy to meet objectives.
Used social media platforms to launch dynamic marketing program that increased business interest 25%.
Engaged with social media followers and promoted products and events through giveaways and promotional sales.
Coordinated all marketing campaigns, monitoring accuracy, execution and follow up.
Assessed company website and implemented improvements to drive traffic and revenue.
Promoted success by managing comprehensive advertising and marketing strategies, including resource allocation management, relationship building and cost estimation.
Account Executive , 09/2019 to 04/2020 Richemont – Chestnut Hill, MA,
Individualized client marketing programs to meet each customer's unique needs while focusing on digital marketing and social media.
Took active design role and developed marketing materials for clients in the hemp and cannabis industry.
Drove revenue through excellent account service and new product proposals.
Advise clients on business matters and drafted innovative solutions.
Create and optimized seasonal client pitches to close service gaps, meet client needs and boost revenue by 35% in 3 months.
Provide support for clients by learning about and satisfying their needs.
Make cold calls and reach out to prospects. I follow up with prospects several times throughout the sales cycle to ensure needs are being met. I present and demonstrate the value of products and services to prospective buyers. I comply and analyze data to find trends. I develop sales strategies and set intended quotas. I stay current on company offerings and industry trends. I maintain a database of contact information through CRM. I build long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience. I handle complaints and negotiations with start up companies as well as fortune 100 companies. I have the drive and energy to manage multiple accounts while looking for new opportunities.
Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign effectiveness to clients.
Prepared clear and concise creative briefs to present project information to director.
Managed monthly campaigns.
Collaborated with advertising and promotion managers to promote products and services.
Determined target audiences for particular products and aligned campaigns with demographics.
Discovered and determined target audience demographics and size to achieve intended research.
Maximized outreach by implementing marketing strategies to grow customer base.
Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
Effectively ran and trained others on days in the field.
Taught marketing systems and theories to colleagues and new employees.
Immigration Assistant, 03/2016 to 04/2019 ACS Immigration Component – City, STATE,
Interviewed and connected with clients directly to learn goals and explained and recommended type of visa best suited to client's time in country.
Drafted and sent correspondence to clients and assisted clients with documentation acquisition and assembly and completion of forms.
Translated documents into Spanish language for client and interpreted verbal communications to enable client to understand immigration process.
Assisted with initial client intake to obtain relevant case information and evaluated case issues and case strategy in coordination with attorney or case manager.
Prepared accurate and complete forms in consultation with client and submitted applications to correct government entities on behalf of client.
Initiated and maintained contact with government officials to track potential delays or problems in application processing and kept attorney and client informed.
Oversaw and monitored status of cases through computerized case management and billing system and processed case tracking data, reports and updates in system.
Researched documents and publications for case-altering details and evidence establishment.
Education and Training
Bachelor of Arts: Political Science And Government, Expected in 12/2006 University Of South Carolina - Columbia - Columbia, SC GPA:
Bachelor of Science: Oceanography, Expected in 12/2006 University Of South Carolina - Columbia - Columbia, SC GPA:
Bachelor of Arts: Spanish Language And Literature, Expected in 12/2006 University Of South Carolina - Columbia - Columbia, SC GPA:
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