- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Multitasking
- Basic math
- Maintenance & Repair
- People skills
- Active listening
- Customer service
- MS Office
- Time management
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- Collaboration
- Analytical
- Friendly, positive attitude
- Flexible
- Organization
- Computer skills
- Problem resolution
- Team management
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Licensed Sales Consultant, 12/2017 to Current
Bunzl Distribution – Memphis, TN,
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Generated more than $[Amount] in new business in [Timeframe].
- Assessed clients' needs and created plan of action to provide business solutions.
Sales Specialist, 04/2015 to 12/2017
Jc Penney – Brighton, MI,
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Stayed up to date on store promotions, payment policies and security practices.
- Recommended optimal merchandise based on customer needs and desires.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Met with customers to discuss needs and offered relevant options from company line.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Write, completed and filed documentation to finalize sales.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Generated more than [Number] leads per week and pursued appointment opportunities to convert prospects into new customers.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
Sales Floor Associate, 02/2012 to 03/2015
H&M – Aventura, FL,
- Operated forklifts to pick customer orders in bulk areas.
- Unloaded and removed lumber from delivery trucks to place boards on appropriate racks according to grade and size.
- Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
- Facilitated inventory control by counting and organizing warehouse materials.
- Assisted over [Number] customers per [Timeframe] by advising on merchandise selection and answering lumber-related questions.
- Organized store by returning all merchandise to its proper place and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
- Increased customer service feedback scores by delivering outstanding service to customers daily.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Retail Sales Advisor, 03/2009 to 05/2014
Club Demonstration Services At Costco – City, STATE,
- Answered questions and helped customers find items while offering samples.
- Engaged customers warmly and encouraged each to try products, boosting sales of [Type] items.
- Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.
- Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
- Reviewed product displays before and after demonstrations to check for proper product arrangement.
- Learned about company history and products to share detailed information with customers.
- Managed and successfully controlled in-store sampling of [Product or Service] by preparing samples and interacting with customers.
- Described use and operation of merchandise to customers in [Number]-minute presentation.
- Created positive and rewarding client experiences through warm and friendly customer interactions.
- Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
- Replenished product stock to maintain appropriate levels and meet expected sales demands.
High School Diploma: , Expected in 06/1998
Abraham Lincoln High School - San Francisco, CA
GPA:
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