Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Multitasking
Basic math
Maintenance & Repair
People skills
Active listening
Customer service
MS Office
Time management
Collaboration
Analytical
Friendly, positive attitude
Flexible
Organization
Computer skills
Problem resolution
Team management
Experience
Licensed Sales Consultant, 12/2017 to Current Bunzl Distribution – Memphis, TN,
Listened to customers to understand needs and refer to optimal services.
Greeted incoming customers and provided expert sales and service to drive revenue.
Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Generated more than $[Amount] in new business in [Timeframe].
Assessed clients' needs and created plan of action to provide business solutions.
Sales Specialist, 04/2015 to 12/2017 Jc Penney – Brighton, MI,
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Met with customers to discuss needs and offered relevant options from company line.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Write, completed and filed documentation to finalize sales.
Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
Generated more than [Number] leads per week and pursued appointment opportunities to convert prospects into new customers.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Gave top-notch service to everyone in order to provide ample sales opportunities.
Sales Floor Associate, 02/2012 to 03/2015 H&M – Aventura, FL,
Operated forklifts to pick customer orders in bulk areas.
Unloaded and removed lumber from delivery trucks to place boards on appropriate racks according to grade and size.
Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
Facilitated inventory control by counting and organizing warehouse materials.
Assisted over [Number] customers per [Timeframe] by advising on merchandise selection and answering lumber-related questions.
Organized store by returning all merchandise to its proper place and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Assisted in training of new hires on organizational procedures, policies and sales techniques.
Increased customer service feedback scores by delivering outstanding service to customers daily.
Maintained current store, product and promotional knowledge to drive consistent sales.
Retail Sales Advisor, 03/2009 to 05/2014 Club Demonstration Services At Costco – City, STATE,
Answered questions and helped customers find items while offering samples.
Engaged customers warmly and encouraged each to try products, boosting sales of [Type] items.
Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.
Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
Reviewed product displays before and after demonstrations to check for proper product arrangement.
Learned about company history and products to share detailed information with customers.
Managed and successfully controlled in-store sampling of [Product or Service] by preparing samples and interacting with customers.
Described use and operation of merchandise to customers in [Number]-minute presentation.
Created positive and rewarding client experiences through warm and friendly customer interactions.
Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
Replenished product stock to maintain appropriate levels and meet expected sales demands.
Education and Training
High School Diploma: , Expected in 06/1998 Abraham Lincoln High School - San Francisco, CA GPA:
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