Able to develop and implement strong and effective marketing strategies to increase sales
Experienced in customer services with a strong emphasis in public relations to ensure repeat business
Experienced in online social media marketing and management
Skilled in resourcing online programs and applications to implement marketing strategies (i.e., graphics design, website development, blogging, public recognizable social media environments)
Skilled in Microsoft Office Products
Morrison Family YMCAMay 2014 to CurrentLicensed Preschool Teacher Charlotte, United States, NC
the program by providing close supervision of all activities.
Maintain accurate program documentation (incident, accident and behavior reports, attendance, and sign-in / sign-out sheets)..
Keep immediate supervisor informed of any concerns or problems regarding program participants and/or facilities.
Actively participate in all training sessions, designated meetings and special events.
Goodwill IndustriesMarch 2012 to August 2012Customer Service Cashier Charlotte, United States, NC
Responsible for maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Advised customers on store policies and procedures while maintaining the best interest of both the store and the customer Answered questions regarding the store and its merchandise.
Recommended and located merchandise based on customer needs and desires.
Developed and implemented ideas for merchandise displays to appeal to customers and increase retail sales.
Selected themes, lighting, colors, and props to be used.
Dressed mannequins for clothing and accessory displays.
Rotated jewelry displays with newest arrival of merchandise to reflect changes in inventory.
Instructed sales staff in color coordination of clothing racks and counter displays.
Computed sales prices, total purchases and receive and process cash or credit payment.
Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Diet Free Life ClinicOctober 2010 to December 2011Office Manager & Customer Support Ventura, United States, CA
Implemented the Diet-Free weight loss program which entailed counseling individuals and groups on basic rules of obtaining good nutrition and healthy eating habits, while eating the foods you love Prepared manuals, visual aids, course outlines, and other materials used in teaching the weight loss program Coordinated and scheduled diet counseling services for the business owner Received and processed payments from customers, using electronic transaction services.
Corresponded with online customers via electronic mail, telephone, or other electronic messaging to address questions and complaints about products, policies, or shipping methods.
Filled customer orders by packaging sold items and documentation for direct shipping or by transferring order to manufacturer or third-party distributor.
Transferred digital media, such as supplemental publications, motivational videos, and nutritional calculating software, to customers via the internet.
Managed automated orders and invoices using order management and invoicing software for the business website as well as the online automated software for the US Postal Service.
Delivered e-mail confirmations to customers of completed transactions and shipments.
Maintain inventory of shipping supplies and maintained all office shipment equipment Uploaded digital media, such as promotional photos and video, and scanned images to portable media for shipment to customers.
Charlines, IncOctober 2007 to November 2011Co-Owner/Operator Ventura, United States, CA
Operated a $500K annual revenue restaurant/bar under established corporation which included; kitchen and wait staff of 16, 40 customer tables, 15 seat bar, and sound stage Developed recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.
Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food.
Negotiated prices with sales representatives for food and alcoholic beverage supplies to maintain business supply quotas.
Coordinated charity events and public social events to increase business sales and public support for the business Developed and maintained business and social media websites to help generate public traffic to increase sales Developed graphics and layouts for business menus, newsletters, entertainment fliers, company logos, and internet websites utilizing resourced online software.
Forsyth & Rizzie RealtorsFebruary 2006 to July 2010Real Estate Sales Agent Oxnard, United States, CA
Promoted sales of properties through advertisements, open houses, online marketing, and participation in multiple listing services.
Interviewed clients to determine what kinds of properties they are seeking.
Compiled and analyzed credit information gathered by third-party sources to determine financing options for potential buyers Generated lists of properties that are compatible with buyers' needs based on their financial resources Coordinated appointments to show homes to prospective buyers.
Presented purchase offers to buyers/sellers for consideration.
Acted as an intermediary in negotiations between buyers and sellers over property prices and settlement details during the presale and post-sale of properties Coordinated property closings, overseeing signing of documents and disbursement of funds.
Channel Islands High SchoolJune 1992Oxnard, CA, United States
Watterson CollegeOctober 1995Physical Therapy ProgramOxnard, CA, United States
Ventura CollegeDecember 2003United Educational Services Real Estate Training, Redding, CA United States
Statutory Course Completion CertificateVentura, CA, United StatesEarly Childhood Education, November 1998
December 2009Executive Programs, Oxnard, CA United States
Real Estate Continuing Education Certificate Program
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Physical Therapy Program United Educational Services Real Estate Training, Redding, CA United States
Statutory Course Completion Certificate Executive Programs, Oxnard, CA United States
Real Estate Continuing Education Certificate Program
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